She Leads: Chiara – Shaping Digital Spaces with Kindness and a Passion for AI

Hello Local Guides,
Today, I’m excited to spotlight an inspiring and passionate member of our community Chiara Maria Cervetta known as @ChiaraMariaC from Hamburg, Germany, where she works as a florist, bringing colour and joy into people’s lives every day. But her creativity doesn’t stop there she’s also a dedicated Local Guide with a big heart for helping users online, exploring Google products, and diving deep into the world of artificial intelligence, especially conversational AIs and large language models.

Chiara was recognized as a Guiding Star of 2021 in the Community Builder category. Her passion for connecting with others, love for amusement parks and fun fairs, and enthusiasm for making a positive impact truly set her apart.

When and how did you become a Local Guide?

I became a Google Local Guide on the 3rd of June, 2017 and am currently on level 9.
One day, I noticed a button on Google Maps that allowed me to upload photos. I thought to myself, “Wow, I can contribute by adding photos to Google Maps!” Curiosity led me to search for more information online, where I discovered the Google Local Guides program, and from there, I decided to join.
I really enjoy helping millions of users and businesses on Google Maps with my useful contributions.

What inspires you to contribute to Local Guides Connect?

What inspires me to contribute to Local Guides Connect is the opportunity to connect with like-minded people from around the world both fellow Local Guides and Googler’s. It’s amazing to learn from diverse cultures, hear unique stories, and see how others help users and businesses through Google Maps. These shared experiences motivate me to keep improving my contributions and stay excited about making Google Maps even more helpful for everyone.

What is your favourite type of contribution? Why?

My favourite type of contribution is uploading photos to Google Maps. I especially enjoy sharing images of accessibility features like ramps and elevators, which can be incredibly helpful for users with special needs. It’s fulfilling to know that my photos give others a clearer idea of what to expect whether it’s navigating a building, planning a visit, or simply feeling more confident about a place. Helping make information more accessible is what makes photo contributions so meaningful to me.

How do you define leadership, and what does it mean to you?

To me, leadership is about supporting and inspiring others. A true leader creates a positive impact by guiding people toward common goals and fostering an environment where everyone feels valued, heard, and included. Leadership means leading with empathy, respect, and openness, creating opportunities for others to thrive and feel safe. Whether online or offline, a leader builds a sense of belonging where everyone regardless of background feels welcomed and supported.

In what ways do you lead or make an impact outside of Local Guides Connect?
I believe online communities are powerful spaces to make a positive impact, and I genuinely enjoy helping others with their questions. I serve as an administrator for two unofficial Local Guides Facebook groups: Local Guides Germany/Deutschland and European Guides. I focus on keeping these spaces supportive and welcoming by answering questions, sharing helpful insights, and fostering a positive atmosphere.
Beyond Local Guides, I’m also passionate about artificial intelligence, especially conversational AIs and large language models. I actively participate in several official AI Discord servers, where I help users troubleshoot and learn. Being part of these communities lets me combine my interests while supporting others.

What keeps you motivated to lead and contribute?

For me, it’s important that users feel heard and respected. I’ve seen how discouraging it can be to receive no response or worse, an unkind one. That’s why I make an effort to offer thoughtful, supportive answers whenever I can. Whether it’s helping with the Local Guides program or AI communities, knowing I’ve made someone feel valued keeps me motivated and passionate about contributing.

Who inspires you the most, and why?

What inspires me most is the value of respect, fairness, and helping others. I believe everyone deserves to be heard and treated equally, regardless of background or status. I’m motivated to offer support whenever I can, especially in online communities where people come together to share their ideas, challenges, and successes. Creating a safe, welcoming space where others feel appreciated and empowered is what truly drives me.

How do you think we can inspire more women to be a part of our community?

We already have a strong foundation on Local Guides Connect, where women are welcomed and encouraged. To inspire even more women to join, we can amplify their voices by regularly featuring their stories and contributions. Showcasing the impact women have made can motivate others to step up and feel empowered. Creating spaces for mentorship and open discussion around unique experiences can further strengthen this support. I’m truly grateful for the incredible initiative led by @FalguniP and other Local Guides to spotlight inspiring women it’s a powerful step toward greater inclusion and representation in our community.

Have you faced any challenges? How did you overcome them?

Yes, I’ve faced several challenges, especially in online spaces. At times, I’ve been harassed by men who crossed personal boundaries, or had my thoughtful, constructive feedback ignored or even blocked by AI developers. I’ve also experienced my helpful contributions being overlooked or undervalued, and sometimes I’m even asked if I’m a bot myself.
Despite these experiences, I stay committed to contributing positively. I believe deeply in the value of sharing knowledge and helping others. When challenges arise, I reflect on their impact and lean on supportive friends when needed. If the situation is manageable, I shift my focus back to what drives me building respectful, positive online communities.

What barriers do you face to contribute in community as a women and how do you overcome them?

Similar to the challenges I mentioned in my previous answer, being a woman in an online community can sometimes mean facing skepticism, unwanted attention, or under-appreciation, but I continue to contribute by pushing forward, helping others, and staying true to what’s important to me.

What message would you like to share with women around the world?

To all the amazing women around the world: Stay strong, stay true to yourself, and never let anyone make you doubt your power. You have the ability to make a difference, and your voice matters. Keep striving for progress, supporting each other, and shining bright! Let’s continue together to make the world a better place!

Chiara’s dedication and passion remind us all of the power of community, kindness, and leadership. Through her contributions and support, she continues to make Local Guides Connect a more welcoming and helpful place for everyone. We’re grateful to have such a shining example of what it means to lead with heart and inspire others along the way.

33 Likes

@ChiaraMariaC Your journey into shaping digital spaces with kindness and passion for AI is truly inspiring! It’s wonderful to see how you’re making a positive impact through your work. Keep up the fantastic work!
Thanks for highlighting her @FalguniP

1 Like

That’s a incredible journey @ChiaraMariaC thank you for highlighing @FalguniP

1 Like

An amazing journey @ChiaraMariaC :raising_hands: Thanks for sharing @FalguniP

1 Like

@ChiaraMariaC es una genio!!! Y muy buena persona… Es genial hablar con ella :star:

1 Like

Hi, dear friend, @FalguniP , I am endlessly grateful for your really incredibly amazing post! :smiling_face_with_three_hearts: :sun: :bouquet: :orange_heart:
It was such an awesome collaboration with you and I truly appreciate it, thank you so very much, Falguni! :star_struck: :heart_eyes: :hibiscus: :cherry_blossom:
It is always a great joy for me to help others! :star_struck: :smiling_face_with_three_hearts: :sun: :bouquet:
In the past, a few AI developers on social networks blocked me, even though I was always kind and appreciative toward them. :blush: However, this was a very long time ago, and I truly admire the outstanding work of all AI developers at every company! :star_struck: I am always deeply grateful for everything they do, as they build the most incredible technologies that help improve people’s lives in such positive ways! :heart_eyes: :glowing_star: :tada:
I’m really committed to supporting them all continuously! :star_struck: :bouquet: :glowing_star:
Let’s continue together to make the world a better place! :star_struck: :orange_heart: :bouquet: :sun:

I wish every Google Local Guide and also all the Googlers an amazing day! :star_struck: :sun: :bouquet:
Many warm greetings to everyone from Hamburg, Germany! :blush: :globe_showing_europe_africa: :germany: :orange_heart: :sparkles: :glowing_star:

1 Like

Hi, thank you all so very much for your really amazing and kind words: @NareshDarji , @ShreyaMusings , @NituGogoi and @Maximilianozalazar ! :smiling_face_with_three_hearts: :glowing_star: :sparkles: :hibiscus: :tada:
I incredibly appreciate it from you all! :smiling_face_with_three_hearts: :bouquet: :hibiscus: :tada:
This post by @FalguniP is so incredibly amazing, I’m infinitely grateful to her! :smiling_face_with_three_hearts: :star_struck: :sparkles: :glowing_star: :tada:
I really enjoy it how positive and lovely this community is! :partying_face: :bouquet: :sun: :tada:
In the past, a few AI developers on social networks blocked me, even though I was always kind and appreciative toward them. :blush: However, this was a very long time ago, and I truly admire the outstanding work of all AI developers at every company! :star_struck: I am always deeply grateful for everything they do, as they build the most incredible technologies that help improve people’s lives in such positive ways! :heart_eyes: :glowing_star: :tada:
I’m really committed to supporting them all continuously! :star_struck: :bouquet: :glowing_star:
Let’s continue together to make the world a better place! :star_struck: :orange_heart: :bouquet: :sun:

I wish every Google Local Guide and also all the Googlers an amazing day! :star_struck: :sun: :bouquet:
Many warm greetings to everyone from Hamburg, Germany! :blush: :globe_showing_europe_africa: :germany: :orange_heart: :sparkles: :glowing_star:

4 Likes

@FalguniP
Thanks for sharing inspiring post about her journey , I just loved these words she works as a florist, bringing colour & joy into people’s lives every day .
congratulations @ChiaraMariaC well said.

inspires me most is the value of respect, fairness, and helping others. I believe everyone deserves to be heard and treated equally, regardless of background or status.
[/quote]

Best wishes to you

1 Like

Hi @RosyKohli , aww, thank you so very much also to you for your very lovely words, dear Rosy! :blush: :hibiscus: :bouquet: :smiling_face_with_three_hearts:
I’m so happy to hear that you are inspired by it! :heart_eyes: :sun: :bouquet: :cherry_blossom:

I wish you and also everyone else here an amazing day! :blush: :glowing_star: :sun: :hibiscus:
Many warm greetings to you all from Hamburg, Germany! :blush: :glowing_star: :globe_showing_europe_africa: :germany:

Wow @FalguniP , superb post regarding @ChiaraMariaC . Like I long to meet you, she is also a friend whom I would like to meet in person. She responds to us in a very friendly manner. Thank you very much Falguni for writing such inspiring series about our women Local Guides. Keep guiding.

1 Like

Hello, dear @Gurukrishnapriya, wow, thank you so very much for your very lovely reply! :smiling_face_with_three_hearts: :glowing_star: :sparkles: :bouquet:
I really appreciate it that you find me friendly and that you also would like to meet me in person! :smiling_face_with_three_hearts: :sun: :hibiscus: :bouquet:

I wish you and also everyone else here an amazing weekend! :blush: :sun: :tada:
Many warm greetings to you all from Hamburg, Germany! :blush: :globe_showing_europe_africa: :germany: :sparkles: :glowing_star:

1 Like

Thanks. Thats lovely and hapoy weekend to you too. This time when I visit Sweden I will plan to visit Germany @ChiaraMariaC hopefully should meet you.

1 Like

@ChiaraMariaC is one of the most dedicated local guide, I have ever come across. The best part is her kindness and dedication to accessibility. You’re truly making the digital space more welcoming; combining her skills as a florist with technical engagement is truly inspiring. Thank you, @FalguniP for sharing her journey!

1 Like

You’re welcome, @Gurukrishnapriya! :star_struck: :glowing_star:
Thank you so very much for your very kind wishes! :blush: :glowing_star: :sun: :hibiscus:
I wish you a great time in Sweden! :blush: :sweden: :bouquet:
I can’t say if I will have time as I’m really busy with work, but you’re so kind! :smiling_face_with_three_hearts: :sun: :bouquet: :cherry_blossom:
Thank you so very much! :star_struck: :hibiscus: :bouquet: :sun:

Many warm greetings to you from Hamburg, Germany! :blush: :globe_showing_europe_africa: :germany: :glowing_star:

1 Like

Hello @AnshukMitra, wow, that’s incredibly kind of you! :smiling_face_with_three_hearts: :hibiscus: :star_struck: :tada:
Wow, thank you so very much! :smiling_face_with_three_hearts: :partying_face: :hibiscus: :tada:
I truly appreciate it that you are inspired by my different skills! :smiling_face_with_three_hearts: :star_struck: :sparkles: :glowing_star:

I wish you and also everyone else here an amazing weekend! :star_struck: :sun: :hibiscus:
Many warm greetings to you all from Hamburg, Germany! :blush: :glowing_star: :globe_showing_europe_africa: :germany:

1 Like

Wish you a great weekend as well @ChiaraMariaC . Keep shining…

1 Like

Thank you so very much, @AnshukMitra! :star_struck: :sparkles: :bouquet: :glowing_star: :sun:
Please keep shining as well! :partying_face: :glowing_star: :sparkles: :tada:

Many warm greetings to you and also to everyone else here from Hamburg, Germany! :star_struck: :globe_showing_europe_africa: :germany: :glowing_star:

1 Like