Reporting a local guide

A level 4 local guide here in Colorado Springs has left dozens of ratings with no reviews in the last 10 hours. I believe most if not all of them are completely random. I operate a wedding photography business here, photograph 15 weddings a year, and he left a rating of my business as if he was a customer. I know all of my clients, and he is not one of them. I don’t appreciate him impersonating a customer and leaving a false rating.

Here is a screenshot of his local guides activity- also notably 9 hours ago and with dozens more outside of this screenshot:

How do I report this local guide @GeorgesHR, @KlaudiyaG, @NadyaPN @LilyanaZ, @BorrisS and @PoliMC

4 Likes

Hi @briankwan and welcome to the official Local Guides community called Connect!

You probably are not aware of this, but Connect is more a place for unbiased individuals and not for business owners. Since you have found a Local Guide that violates the Google Reviews Policy, please feel free to report it by following the instructions stated in this Google My Business article.

If you still have any other questions or issues regarding your Google My Business account, I kindly ask you to contact the Google My Business team who will be more than happy to help you out.

P.S.: Please note that I’ve relabeled your post and it now appears in the How-tos section, as it fits better there.