He recibido una reseña de 1 estrella de un local guide indicado. “No he estado nunca”.
Revisando su perfil he comprobado que ha realizado la misma acción en varios negocios.
¿Me pueden ayudar,por favor?
Gracias,
Un saludo.
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Thanks for letting us know, @DanBalboa
I am tagging @MashaPS on this post, for contacting you
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Thanks a lot @ErmesT !!
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Hi @DanBalboa ,
I am going to send you a private message with instructions how to report a Local Guide.
Just as a reminder, if you are a Business activity, you should not be in this program. This is a violation of our program rules, as it’s important Local Guides contribute content as unbiased individuals.
Thanks for tagging me @ErmesT 
By the way, I added a Spanish Language label to your post, as it is written in such. This way it will be more easy to find it when searching Connect by language.
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Hi @MashaPS
I understand, thanks.
I created this account just to report a profile that creates several fake reviews. I’m sorry, I didn’t know I was breaking the rules.
What procedure should a business account follow in situations like this?
Thank you,
Greetings.
You can report a profile directly on Google Maps App, @DanBalboa
Additionally, you can use the Google My Business support community
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Ok, thanks. @ErmesT
Sorry for the inconvenience.
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A very important point. Local Guides must follow the rules and ethics. One of my friends is facing same situation. From business account it may be possible.
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