Seit 3 Tagen sind die Aufrufe für Rezensionen mal wieder im Rückwärtsgang, es waren in der Anzeige fast 1.900.000, aktuell siehe Screenshot.
Ich glaube, im Moment werden die erhöhten Aufrufe einzelner Rezension abgezogen statt zugezählt.
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Hi @Annaelisa , I think this is related to the issue with the reviews that are not visible in the app.
Unfortunately I cannot see your account in Google Maps, so I cannot confirm if on desktop I see the same data
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Ja das denke ich auch, ich habe gerade die Daten im T 100 System aktuell abgerufen und bisher waren alle Rezensionen sichtbar, nicht eine einzige versteckt. Jetzt werden dort 39 versteckte Rezensionen angezeigt.
Aber wieso können sie mein Google Maps Konto nicht sehen, es ist öffentlich.
@ErmesT
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@ErmesT I am able to see @Annaelisa’s reviews and can confirm 39 out of 946 are hidden:
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Oops, just fixed, @Annaelisa , @WilfriedB
I can see it now. Probably your profile page in Connect wasn’t completely loaded during my previous reply. Now I can see your contributions, and the number of views is the same that you see.
My feeling is that all the recently reported issues related to the reviews are related to each other:
- Users are reporting that some of their reviews are not visible on their profile but visible on the Listings
- Users are reporting that a review disappeared from their profile and they are not able to post it again
- Businesses are reporting a drop on the number of reviews in their listings
- You are reporting a drop in views on your reviews.
What I think is that one glitch is hiding some review on the profile only, and this is effecting the counters both in the total views in the account of the Local Guide and in the total amount of reviews that a listing has.
Hopefully once that glitch will be fixed everything will be back.
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Erstmal vielen Dank für die hilfreichen Antworten @ErmesT und @WilfriedB
Also abwarten und Tee trinken und schauen was passiert.
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Yes @Annaelisa
As I said several times “there’s nothing to be worried about”.
But of course it is important to report the issues, for the team to check and fix them.
That’s why I wanted to escalate the different types of signals coming from the Community, for the team to find the probably common roots of the issue
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Danke @ErmesT ,
reichen zum Melden meine zugefügten Angaben?
Falls etwas benötigt werden sollte gebe ich gerne Auskunft.
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No that’s fine, @Annaelisa , we have a lot of posts about the issue and the team has been informed.
If they need more details they will ask for sure
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Hoffentlich wird die Ursache bald gefunden, ich wünsche eine gute Nacht @ErmesT
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@ErmesT
Guten Morgen.
Jetzt sind die versteckten Rezensionen auf 48 gestiegen und die Aufrufe siehe Screenshot.
So sieht es heute Morgen aus.
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Hi, @WilfriedB
The problem with reduction in review view-count started on February 7th, exactly on the one year anniversary of reduction in photo view-count. Maybe there is just a date glitch in the Maps’ script. 
The total review view-count dropped by nearlly 20% in my case. It was more than 120k before, now it is just over 100k. The problem is only total review view-count; all individual reviews’ counters are the same as before or higher as expected.
Maybe some of the reviews are no longer publicly visible? Though I can see all my reviews in my profile.
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Hello @makoshark,
I don’t track my reviews that closely, but since you mentioned Feb. 7, I noticed the overall contribution number also went down that date. Would be strange if that date played a role, but who knows …
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@makoshark @WilfriedB
Auch eine besondere Art einen Jahrestag zu begehen.
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@ErmesT @WilfriedB @makoshark
Heute Abend kann ich einen leichten Anstieg der Aufrufe bei den Rezensionen sehen.
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Heute Morgen kann sich die Zahl der Aufrufe schon wieder sehen lassen.
@ErmesT @WilfriedB @makoshark
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Thanks for the update, @Annaelisa .
The team is hopefully at work
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Yes, I can also confirm. The number of total views is back to normal.
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@makoshark
Sehr gut, bei mir fehlt noch einiges aber es sieht schon besser aus