Hello, I was directed here via Google support , I got a 15% off promo code to use on google store but it is not working says invalid code - tried many different items to use it on but no dice.
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@SoaringEagleOne Can you post the actual email for the reward? Please cover the redemption code.
@SoaringEagleOne What happens when you click on the ‘redeem now’ button? Which product are you trying to buy? Also, which country are you located?
I would advise trying with another browser, or try opening the link through browser on a computer, and also try different kind of browsers (Firefox, Edge)
I’ve tried PC and mobile - it takes me to the website and I add to cart and nothing happens. Tried entering the code manually and says invalid. Located In Australia and all my addresses line up with google store and local guides
@SoaringEagleOne Which product are you trying to purchase? It says Pixel phones aren’t included. Please share screenshot when the error happens. Again, please make sure the redemption code isn’t visible.
@SoaringEagleOne thanks for the info. I’ll try to escalate it.