Problems with photo content

Hi All,

Since more than a year I have problems with the photos I am posting on Google Maps. I am already level 8 and suddenly, after an honest bad review for a hotel in Rome, the recent pictures after this review stopped receiving views. Only the old photos are visible and still receive viws. I invested a lot of time and efforts to contribute and I am very disappointed.

I wrote to the Google team before one year and the problem should be resolved, but today I posted again new pictures and they have 0 views. Previously I had immediately views, my content is qualitive, I think because I have already more than 4 millions views. Please help me. After so many years as a contributor it will be very sad if I have to stop.

2 Likes

Hello @Nonaa I am convinced, your conclusion “after a bad review” is not correct. Fact is, that we all noticed after February 7, 2024 the number of views did not grow as quickly, as they did before and many stay with no views for several months or forever. See this extremely long discussion for more information.

However, there is something else:
All reviews, photos and videos we post, are checked by an AI filter, not only to verify all rules are obeyed, but more importantly to detect SPAM and false information. If there is only a little doubt, the photo is not shown to the public (“hidden” or “private”) and therefore not getting any views.
Furthermore, if photos are attached to review and only one photo is rejected, the entire review and all other photos attached to it will be hidden.
Looking at your Maps profile, I can tell only 914 of your 935 photos and 461 of 498 reviews are public.
Here the screenshot to compare the number of posted versus published photos:

So as a first step, I suggest to identify which of your photos did not go public. The series of articles by @MortenCopenhagen and specially Hidden Reviews? Read this. can help you doing so. In addition please feel free to ask questions here.