Hello Googlers, Moderators, and fellow LGs,
I’ve been posting photos long enough to know when something isn’t working the way that it typically should. Just recently, I’ve completed a 12 day trip, and have hundreds of business faces to post after editing. Over the past couple of days, I’ve submitted nearly 1,000 photos, all being accepted pretty much the same way. The process is simple:
- Locate the business, select.
- Scroll to find tab called “Photos”, select.
- Click on “Add Photo”, and camera roll appears.
- Select photos, and click POST.
- Within a few seconds, a pop up appears, letting you know how many points have been awarded.
- Click the X close box on the top right 3 times, "rinse and repeat, step 1-6 again.
After a minute or 2, one can re-visit the location the photos have been posted, and there’s now a new ‘category’ created in the list of photos called “Added Today”, or something close to that. When clicking on this, one should see the photos that were just added by you, and possibly others, if it’s a busy location. BUT, TODAY this part is NOT happening.
To confirm, from a desktop, I click on “My Contributions” and DO see the photos I’ve submitted, but when pasting the same URL into an Incognito Window, those pictures do NOT appear, and the photo count differs by the amount of photos added.
An additional way to recognize that something is incorrect, when viewing your photos via phone or desktop, the initial count of 9,-12 hits is much lower, like 4, 5 or 6, indicating that Google hasn’t finished interrogating the pics with it’s AI. (each time an algo is run against the photos, it needs to GET the photo, causing the view count to increment)
Months ago when I was new to the process, I recognized this ‘issue’, waited a day, and nothing changed (photos not visible in business listing, and photo count never increased, other than incremented by 1 each time I looked to see if there was a change). To solve the problem then, I deleted the photos and re-added them a couple hours later…and all was well.
HELP: If any of you have more data on this phenomenon, what else to look for, or how to ‘resolve’ the issue, it would be helpful.
ADDITIONAL: Yesterday might be the first time ever that I uploaded more than 6 pics for a single business. On never knows what AI might choose, and I took a number of beautiful, AI worthy photos. It would be HARD for me to believe that this might be the cause of this issue though, but thought I should include…no rock unturned, full disclosure.
I’m SURE you seasoned veterans must have seen this by now.
- Steve (shunsader)
PS, I’m continually getting emails of “I haven’t received my PIN!” or something equivalent. From the percentage of these relative to other posts, perhaps you could create a category at the bottom of the site, or provide a method to appease these loyal, but distraught guides.