Photos under Review…

On iOS some of my photos are shown under reviews and not photo….

I figured out that these are the places where I first did select the POI and did add pictures. When I select the photo first and choose the POI, this does not happen. I see on both Android and IOS much more „reviews“, but the detail reviews with the pictures only on iOS.

9 Likes

Hi @TorM

As an Android user here is how I believe Google Maps decide where to show our photos under reviews in our contribution lists.

Only photos uploaded to a revirew will be shown under reviews.

Both photos uploaded to reviews and photos uploaded directly to places (not as part of a review) will show up under photos.

Two years ago or so Google Maps would automatically link photos uploaded to a place to our review of the place, but this is no longer the case.

Does what you described happen only when using IOS for uploading the photos?

The order of reviews depend on your recent search activity. This could explain why you don’t see your reviews in the same order across Android vs IOS.

Or are the total number of reviews consistently different (after servers has time to sync)?

Cheers

Morten

Photos under review are shown when you add the photos with the review, otherwise they only appear on the listing. This is the same on Android. It did not used to work this way @TorM they used to show in both places.

Paul

Hi @PaulPavlinovich @MortenCopenhagen

I understand you, but your answers are not a match to my issue.

I do normally upload pictures in the following way: Selecting picture, selecting POI, press upload. all is fine!

sometimes I do this:

I select on Maps a place (in the past it was never a problem), there is the option at pictures, when I use this, than the picture is not uploaded to the place directly, but is shown in the reviews of the place. So about 100 reviews where added, but these reviews have no stars, what is a bug as well, but only the picture!!!

So my reviews are increased by 100 but I only see them on iOS in detail. In both Android and IOS the review count went up by 100.

i believe it is a clear mistake in processing the uploads, maybe related to a new update.

2 Likes

Thanks for the clarification, @TorM

Clearly a bug. Or maybe you uploaded too many photos for the system to cope :wink:

If it persists, then sharing some screenshots illustrating the discrepancies would be helpful.

All the best

Morten

Here @MortenCopenhagen , is one example:

https://goo.gl/maps/1ZABcz4QAs5348f96

you can see the picture under reviews, but not on the PIO , or you see it in a different way?

1 Like

@TorM

No photos and no reviews to be seen under https://goo.gl/maps/1ZABcz4QAs5348f96

from here using a Desktop.

Morten

While my own Review count went up and as I saw the public review amonut remains as it was……

@DeniGu , are you able to inform the responsible people?

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Thanks for letting us know @TorM . Can you give us the details of your phone and Google Maps version you are using?

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Hello @InaS ,

I have Google Maps version 6.9 but this Happen since 6.7 I think.

I use iPhone 12 mini, iOS 15.3.1

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Thank you for sharing your phone details and Google Maps version @TorM ! I will forward the information to the relevant teams.

If possible can you also share some screenshots of the photos appearing under reviews?

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https://maps.app.goo.gl/MEDbd2TEW26rfMtb6

Or https://maps.app.goo.gl/EEn13uRBrp9gHsFj7

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Thank you a lot @TorM . Highly appreciate it.

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Hi @TorM ,

I would like to share with you that the issue you reported is now fixed. Thank you for flagging it to us!

If you still face it, please do let us know!

Sorry @InaS , but for me it is still Not working… @MortenCopenhagen , how do you See it?

Hi @TorM

I have not noticed the problem on my account.

Cheers

Morten

Okay, but can you please check on the places where I putted the link to , if you see the pictures under reviews. @MortenCopenhagen

@TorM

Under

Kika
https://maps.app.goo.gl/uATyeYj7VinmT3K26

Your photo is listed as an update. But usually we need to add some text also when posting an update.

The place is very unusual since the review tap is not shown. Maybe because no reviews were added (yet?).

Same thing under Shu.

So I guess the issue is more on the business side than on your side. Did you add the photos as updated?

Cheers

Morten

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No, I did upload it via the option: Add a picture. First selecting the place and than the function add a picture

@MortenCopenhagen @InaS

1 Like