Photos not published ?

[Parayil]

https://www.google.com/maps/place/M+A+Stores/@9.9981574,76.3919577,17z/data=!3m1!4b1!4m5!3m4!1s0x3b080b0854bc1bcf:0xcbd7c66abd371545!8m2!3d9.9981574!4d76.3941464 This is the photo when I added this business into Google Maps ,

I am not seeing this photo in my Account and in other Account in any Device ,

Google says 167 views are there,

When the photo is in not viewable by anyone,

How this number come,

[GiddyXp]

Hello @Parayil

From the link you shared along with your question, it shows the photo was uploaded under the Add photo or video session of your map. Photos added through Add photo or video dialogue box does not reflect on your reviews but they still belong to you and at such, all views and comments are attributed to you for uploading.

I hope this help answer your question.

Best wishes

Giddy

[MortenCopenhagen]

Hi @Parayil

Thanks for asking.

Your photo in question is public since we can see it. But no name shows up in Google Maps as the photographer. So there seems to be a problem.

Let me tagGoogle moderator @AngieYC to take a look at this issue for you.

I have never seen this issue before.

Cheers

Morten

[MortenCopenhagen]

@Parayil

To answer your other question :

Hidden pictures often can have some views. This is normally views stemming from before the photo was marked private. But this can not explain your current issue.

Cheers

[ErmesT]

Hi @Parayil

Your photo is visible on your profile and on the business without any issues

Please try the following:

• Check if you have the last version of the app. If not, please update your App
• Logout from Google Maps app
• Clear the cache on your mobile
• Login on the app again

This should solve the issue

[MortenCopenhagen]

I agree that the photo is now viewable on both his profile and on the place’s page. But when you open the photo from the POI his avatar and name are missing where I have marked in the image below.

This I have never seen before, @ErmesT

All the best

Morten

[ErmesT]

Well, not exactly, @MortenCopenhagen

Let see this step by step, as it seems there is a small improvement on Google Maps.

1. opening the photo from the profile, this is what I see

On the bottom you can see the name of the business and an arrow. From there you can open the business listing page.

2. now, if you click on the photo on the top of the listing, you see the photo without any profile

3. But, if I click on the photo from the photo section, I see the profile again

[Parayil]

Hi, @MortenCopenhagen ,

Thank you for your answer,

I have done all that before posting means Clear Data Uninstall Updates in Google maps,

I know the basic trouble shooting because I am trouble shooter in Maps ,

The problem is when a Maps user search for this business in Google maps ,

They can see the details but not photo, and also asking for add photos,

Actually I mean to help the local businesses and not matter what i get points or badge.

I shall wait for an Update ,

Thanks all.

[C_T]

Hello @Parayil
The image under discussion has a date stamp of 30th July. That means you must have uploaded that around a week back.

Once we upload any photo, the program creates multiple copies of that on different servers and also possibly maintains a record of all those copies.

As an example, I studied the photos posted by you at Prime Care speciality Clinic, the pic Sr. No. 2.
I found that the image addresses is different when I see the picture on your profile and then at the POI.
Further, I find the server also to be different when I see the same image on my phone.
Possibly, that strategy is to provide a fast response to everyone.

However, that synchronization takes time.
When the servers are busy in some urgent update, that may extend beyond a week.
We have to observe patience and wait for one to two weeks.
Even after that, the first check would be to see whether the photo is visible on our public profile. If yes, then only we should report non-visibility at the specific POI.