Photo Sphere Blue Circle / Dot missing from Google Maps ?

I took a bunch of 360 photos using Android Street View App and successfully uploaded them,

but since about 3 weeks ago the Photo Sphere Blue Circle never appear on Google Map.

Usually after 1-2 days the blue circle will show up on Google Map, but not anymore,

however if you drop the yellow man / pegman on the map, it still show my 360 photos correctly.

As an example, try to drop Pegman man icon anywhere on the Twin Falls Trail below (on the dotted trail line), you will see some of my 360 photos, notice how the blue circle is missing though.

https://goo.gl/maps/PqV2S35xv6jzq3Zm8

One of my 360 photo as an example:

https://www.google.com/maps/@47.4520303,-121.7042221,3a,75y,142.95h,62.65t/data=!3m8!1e1!3m6!1sAF1QipOP14hrX0aOnp3ZQ3JGaAZHw8mIydi_zf3fyZdJ!2e10!3e11!6shttps:%2F%2Flh5.googleusercontent.com%2Fp%2FAF1QipOP14hrX0aOnp3ZQ3JGaAZHw8mIydi_zf3fyZdJ%3Dw203-h100-k-no-pi-2.5553758-ya45.001877-ro4.874751-fo100!7i5472!8i2736?hl=en&authuser=0

Any idea why this happens & if there’s a fix for this ?

Thanks in advance.

14 Likes

Hi @sartikadelly

I see you already uploaded a lot of 360° on the trail, but I do not see a Street View badge on your profile, so I want to ask you:

If you check on “Your profile - Statistic” on SV App, can you see the photos as “Maps approved”?

4 Likes

Hey @sartikadelly ,

Thanks for reaching out to us.

I am going to tag a Street View moderator @Jon_L , so he can assist you in that matter.

2 Likes

Hi @sartikadelly ,

There has been a delay affecting new content for a few weeks now.

You should see your Panos/dots appear on Maps over time, though this could take a few weeks. If you haven’t seen any change 21 days, then let us know.

Regards,

Jon.

4 Likes

Thanks for your help guys.

I’ll try to wait for another 21 days or so, and I’ll give you an update about this.

Hopefully by that time the issue is already resolved. :slightly_smiling_face:

Some of my older 360 photos (from Nov, 16, about 19 days ago) that are still missing blue dots / circle, probably is the one from Snow Lake Trailhead (same issue in case you want to try dropping the Pegman to the trail)

https://goo.gl/maps/SpCE6Ka9NZyorRZ47

Example Photo:

https://www.google.com/maps/place/Snow+Lake+Trailhead/@47.4630208,-121.4456118,3a,75y,325.59h,88.43t/data=!3m8!1e1!3m6!1sAF1QipMuSLuEgciFXSj9PammYiQLTYq6U6hrxhC2OtT1!2e10!3e11!6shttps:%2F%2Flh5.googleusercontent.com%2Fp%2FAF1QipMuSLuEgciFXSj9PammYiQLTYq6U6hrxhC2OtT1%3Dw203-h100-k-no-pi2.6663368-ya64.75156-ro-0.75504416-fo100!7i5472!8i2736!4m5!3m4!1s0x0:0x928ad2db58682ca6!8m2!3d47.4454161!4d-121.4235243?hl=en&authuser=0

@ErmesT

Here’s the screenshot of my statistic from SV App, I believe those photos are approved ?:

Thanks again guys.

1 Like

@sartikadelly , thank you for the feedback. As @Jon_L said, "There has been a delay affecting new content for a few weeks now.

You should see your Panos/dots appear on Maps over time, though this could take a few weeks"

Do you know that, with 50 approved photo-sphere, you can also switch to On your available for hire option, receiving the Street View trusted badge?

It doesn’t mean that you have to be a professional but, as it seems you like to upload 360°, with an SVTP badge you can access to an exclusive area, where to interact directly with the Street View Moderators

4 Likes

@ErmesT

ah… I didn’t know that, switching it ON right away now.

Thanks for the tip :smile:

1 Like

Great, @sartikadelly , check your email. Normally the email is coming quickly. I had received my badge in less than 24 hours.

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Hi @sartikadelly ,

Please note that @Jon_L 's reply was accepted as a solution as it gives the complete answer to your question.

2 Likes

This is good to know. I just recently started to upload photospheres and my blue dots wouldn’t show up but ive gotten nearly 900 views on the 3 photos ive posted in the last month. clearly they are being viewed somewhere.

2 Likes

<Message edited, replying to the wrong thread / post>

Hi @Jon_L

Just an update about this issue, today is 22 days since I posted my question,

and it looks like not just the new blue sphere is missing, but all my old one is also disappear from the map now :stuck_out_tongue:

I saw earlier, that my photo spheres from 2017 are missing too :disappointed: Black screen on blue dot or no blue dots :disappointed:

1 Like

My spheres don’t appear on map although they’re approved too. How long it will take to fix the problem?

1 Like

@1valdis not quite sure, all my old blue sphere is also disappear (not just the new one)

Maybe @ErmesT / @Jon_L could give us some updates soon about this issue.

Hi @sartikadelly ,

There is currently an issue regarding photo rejection, and described here.

This may be part of the reason, but we will also investigate the blue dots in the next few weeks.

Regards,

Jon,

2 Likes

I also have issues. Blue dot show on map but 360 does not load when the little man are dropped on the dot.
The 360 show fine if I click on in under my photo contributions.

I also see some 360 uploaded from android streetview app showing the thumbnail under photo contributions, but clicking the photo only show a black screen.

I just re-uploaded a lot of old panoramas that have disappeared from street view using the new version of the stret view app on android and I can see that they have appeared on the maps

Hi @Jon_L,

I’m a bit late to the party regarding pano 360’s and haven’t even reached the dizzy heights of 50 photo spheres yet. However i’m also experiencing a number of issues regarding the blue circle failing to appear after successfully uploading new content and the photospheres getting approval. Of the 10 images i uploaded as part of the same project only half show the blue circle, the others don’t and yet if i hover long enough over the correct location the thumbnail view appears and i can select the photoshere and view them in full. However that’s no good for those that don’t know they exist. The 10 images were uploaded between May and July last year (2020) and those without the blue circle were uploaded in May and June. This post was originally started in 2019 and your last update was 6 Jan 2020 but there has been no update since. I don’t know if it’s because i’ve only logged into this website for the first time tonight but i don’t have permission to view your link regarding photo rejection, nevertheless my photos have not been rejected and are accessible in StreetView just no blue circles to indicate they exist. I have checked the photo spheres again this evening, 8 months on and they are still missing blue indicator cicles. Consequently could you please advise.

Photo Sphere locations missing blue circle indicators:

  1. What3Words: theme.snack.wings

  2. What3Words: mimic.dozed.wiser

  3. What3Words: second.sheets.quiet

  4. What3Words: wakes.pots.desire

  5. What3Words: overnight.moth.stamp

Thanks in advance :slightly_smiling_face:

Yes, you are definitely late to the party @HappyFour

I want to inform you that Street View is no longer supported in Local Guides Connect.

You should address your query on the new Street View trusted Help Center, accessible to Trusted Photographers only

Should you be not able to access the new Street View trusted Help Center, please let us know, and we will tag a Google Moderator for granting the access to your profile.