I live in the UK and I’m fortunate enough to live in the Peak District National Park, which is amazing. This week, a local farmer contacted me as they were regularly getting people arriving at their drive way as the Peak District National Park pin was there.
Unfortunately this is a busy road with no facilities
Please share the Maps link to the place that needs to be moved and where it should be moved to.
Sometimes such issues can be fixed by a local guide and sometimes not. It depends on the categories. It might be nessesary to get help in the Maps Support Community.
@MortenCopenhagen this is a 1,400 km2 national park containing a few hundred towns, noone in their right mind would go to the “Peak District” and expect to get somewhere specific, but here we are these days haha.
There are quite a few POIs , so could do with that specific location @drijd
I noticed that if you pick the main POI, then you do get a choice of proper locations as a choice when asking for directions.
The pin in right in the middle of the area in a field, but also noticed that if you ask for directions, it just takes you to the nearest border of the park, at least in my experience:
So seems the app doesn’t even want me to go to the exact POI location in the middle of nowhere.
Feel bad for the farmer dude tho. They are probably hassled all day by people saying that they are looking for the peak district that they saw on tiktok.
Thanks for the reply and your right it does present options however there are now many people a day turning up to the top one, which is the drive way of my friend’s farm.
She has provided access to her toilet and even had to drive families to the nearest village as they have been dropped off by taxis and then stranded.
I think the best option would be to remove the top option on the list you showed, or move it to the Carpark I put previously.
Thanks for looking at this, as Steve below shows, there are options, and it’s the top option that is problematic as for people who don’t know where they would like to go specifically, they are choosing that one.
This is the maps link directly in case that’s helpful.
I’m sorry, but this is beyond my abilities. As mentioned earlier (and as this is unrelated to the Local Guides program) the Maps Support Community is the correct place to get help in this.
Unfortunately, there’s not a lot that can be done here.
The issue here is that people are not using Maps correctly. They want to visit specific places in a very large area, but rather than looking up those specific places, they are just looking up the broad area.
The equivalent would everyone that wanted to visit the Eiffel Tower, Notre Dame and the Palace of Versailles just entered “Paris” into Maps and asked to be directed there. Not only would they not get to where they wanted to be, but there would also be someone that lives right in the geographic centre of Paris that would be greatly inconvenienced by it.
I realize that a solution has been proposed that the access point be moved to be on one of the features within the park, but that’s not where it belongs. To use our previous example, that would be equal to moving the pin for Paris to the Louvre. That would help only the people that wanted to go there, and would continue to provide bad directions to the people we were considering.
I know it can be a frustrating situation, but in my experience of talking to many people who didn’t get directed to where they wanted to go, they somehow don’t understand that the problem is they way they are using Maps. And in those cases where the access point did get moved to a specific feature, which unfortunately happened a lot back when we had the ability to edit such things much easier, it caused people to think that was an appropriate edit and resulted in edit wars as everyone tried to move such features to the spot they preferred to be directed to. Speaking to them, it usually wasn’t malicious, but rather people assume that they directions they would want to receive would, of course, be the directions everyone wants to receive.
How about disabling navigation to such places, moving the pin to a unreachable location or making a note to warn users setting up navigating to there?
The logic you explained is so far from the usual user-friendliness Maps users came expect today. It is wasting resources, time, upsetting people who live near the randomly placed pin, and it contributes to a negative image for Google.
Is this what you see when navigating to the park, @drijd ?
Update
I tested navigation to the park further. And I agree that there is a pretty good set up in place. We get a screen dedicated to choose a destination inside the park. And if you chose just the park you will be taken to coordinates where the park starts nearest your starting point.
Thanks for your engagement on this, apologies for the delay, I have been distracted. The “farmer dude” who is getting strangers at her door asked me again today if I was able to help her, hence picking this up again.
Is it possible to remove the ability to get directions to the generic Peak District National Park location and make users pick a location please?
I think that would give the best experience all round as the locations currently available are all good ones, except the first choice of a field and driveway.
