My reviews are not appearing publicly

​Hi @MortenCopenhagen , as suggested, I am starting this new topic regarding my reviews. I would also appreciate help from @DeniGu

Hello, I am a Level 7 Local Guide. I have noticed that my recent reviews are not showing up for others to see, although I can see them in my contributions. I always follow the rules and post genuine photos. Could you please check why my reviews are hidden? Thank you.

Hi @Ramsk

Google has automatic filters that hide your reviews so only you can see them. There are a few reasons why your Google Maps reviews might not be showing publicly:

  • Reviews can be rejected for violating Google’s review policies.

Prohibited and Restricted Content or Format-Specific Criteria

  • The content of the review: Does it contain offensive or off-topic content?

Looking at your map profile, it seems you are not following policies. Don’t add personal or public photos on the map.

Hello @Ramsk, some comments:

We all try our best to follow the rules, but nobody is perfect and the list of rules is very long. I suggest you show us some examples of your hidden reviews, so possibly some other local guide or moderator can give you some tips. Otherwise nobody can help you.

It is not only the question whether the photos are genuine, but more importantly whether they contain something which should not be published (recognizable faces or inserted text for example) or which does not help any user of Googel Maps (selfies for example or completely “off topic”).

Besides of what I said above, the SPAM filter can also make mistakes.

Nobody here on Connect is able to do that and Google never tells us, why exactly a contribution was hidden. The only help we can offer, is giving tips how to avoid hidden contributions. I suggest to read @MortenCopenhagen’s series of articles How to Get In and Out of Trouble: The Main post as a starting point.

Check out this review of फैजान मेडिकल स्टोर on Google Maps
https://goo.gl/maps/NkX3sVuefHVykrhz7

Is this one of hidden reviews, @Ramsk? If so, obviously, nobody else but you can see it, In order to get help from another local guide or even a moderator here on Connect, you should show us a screen shot or a copy of the text, which can be translated to English.

If there are photos or videos attached to the review, I recommend to remove them as a first step and watch if text-only goes public. If only one photo is rejected by the AI SPAM filter, the entire review will not be published.