My profile is not visible to the public and I don’t know why. There is no “follow” button. It keeps showing up as restricted.
I do not have any restrictions on my account and I also have made sure that in the setting, my profile is not set to restricted.
This is my contributions link:
https://www.google.com/maps/contrib/103984438169685813319/
Please help.
Hi @CoconutsInTheBay !
I’ve checked it and it appears like looked account for others..
Now I’d like to know something.
Did you make reviews!?
And add photos!?
Before the system is displaying that none was added!?
Thanks!
#LG
Hello @CoconutsInTheBay welcome to the Local Guides Connect community.
I don’t recognize any restriction with your profile. However, all 3 reviews, 4 videos and 16 photos were rejected by the SPAM filter.
I recommend reading @MortenCopenhagen’s series of articles How to Get In and Out of Trouble: The Main post
Hi Mr. @WilfriedB .
Do @CoconutsInTheBay could check out these restrictions directly through the link" Restrictions! " herself!?
To see it !?
Thanks!
#LG
Hi @CoconutsInTheBay and welcome to COnnect
On your Maps profile, select the Profile settings icon (screenshot #1) and make sure that Restricted profile on the Profile privacy popup window is not set (screenshot #2).
Good points, @Laurent and @AdamGT, but @CoconutsInTheBay’s statement “I do not have any restrictions on my account and I also have made sure that in the setting, my profile is not set to restricted.” made me believe, both steps were already done.
Ok thanks! Mr @WilfriedB
I think we’re going to invite @CoconutsInTheBay to let us know if it’s then done ( gets fixed or not)
..
#LG
We have seen this before when the local guides have only made very few contribution. The spam filter seems to be more restrictive towards profiles with very few contributions. So I recommend that you keep making quality contributions for a couple of weeks to test if the issue is automatically fixed.
If not, then kindly share a few screenshots of your lists of reviews and photos. Then we might be able to spot what guidelines you are violating.
@WilfriedB I didn’t get any notifications that the reviews were rejected. How can I check this in the future? Thanks you.
@Laurent I like the restrictions link you provided. This is what it showed.
@AdamGT yes, I made sure that button is not selected in my profile settings.
@WilfriedB correct. And when I put in a support request to Google they pointed me to here , connect.
Hi @CoconutsInTheBay
This is indeed a weird situation.
Since according to your screenshot of the settings your account isn’t restricted, but checking it on mobile the restriction is very well visible. I will escalate your issue to a Googler, @DeniGu , to report the problem to the relevant team in Google Maps.
Good to know that the account is also not restricted by Google, but in that case you will not have any notification on the profile.
In addition we cannot follow you, so we don’t have any workaround to bypass the issue
@CoconutsInTheBay unfortunately we never get any notification when a contribution was rejected by the SPAM filter nor any explanations why this happened. To check, whether that happened, share the link and past it into an anonymous browser session while not logged into Google.
As Morten suggested, you can share a screenshot with us and possibly somebody can give a hint.
The other thing is, if photos or videos are attached to a review and only one of them is rejected, the entire review and all other attached media is hidden. So, if you realize, a photo is hidden, as a first step, remove it from the review and see, if text-only is published.
@MortenCopenhagen ok thank you, I didn’t want to keep contributing if my reviews were going to be blocked. That seems like wasted effort.
[This is the link to the Google Drive folder where I have the 3 reviews that I’ve posted this week.]
(Local guide first 3 reviews - Google Drive)
@WilfriedB @Laurent @ErmesT @AdamGT @MortenCopenhagen I just want to thank everyone for your help and suggestions. I really appreciate it.
Hi again @CoconutsInTheBay .
As Mr @ErmesT stated it googlers could check that for you ( I think we need some patience so that googler @DeniGu gets in touch)
I just hope it’ll get fixed in a few…so that you keep contributing like you did, like everyone do …
Thanks!
@CoconutsInTheBay I had a quick look at “Woodstock Equestrian Park”. I suggest to remove all photos with recognizable faces. Specially those showing children.
But also the first photo may or may not disturb the filter because of the text. But that doesn’t happen consistently, sometimes it is accepted, other times it is not.
Also under “The First Tee of Howard County”, I can recognize at least one face.
My recommendation: Make sure, you have the originals of all photos and videos on your computer or smartphone. If not, download them. Then edit the reviews and remove all media and watch, if text-only reviews are published.
I think, to avoid any misunderstanding, we should clarify a few things, @CoconutsInTheBay
