I moved via Google Maps to a remote location, and upon arrival, there is no location on the ground, and I submitted a request that is not located in this geographical location, and it could not be published. Please help me, as it causes trouble for Google users
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Kindly consider always including MAPS links to the places when you post on Connect. This will allow us to take a look at maybe help you. Also please specify if you think the place should be moved, closed, or removed completely.
Cheers
Morten
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@MortenCopenhagen There is no website that has been searched and not found
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You forgot to answer my question!
As I don’t read Arabic I can’t easily help you.
I suggest you use this form to contact GBP and explain in detail why you think/know this business does not exist and why you suspect the reviews to be fake. Please add relevant documentation if you have any.
Best of luck
Morten
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@MortenCopenhagen I speak English The site has been removed
I have no doubt that the comments are fake, perhaps old before the site was removed
Great. Do you mean that the website is no longer shown under the business on Google Maps or are you saying that the pin on Google Maps has already been removed?
Cheers
Morten
@MortenCopenhagen The pin on Google Maps has been removed
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@MortenCopenhagen It has not been resolved. The site has been shared. It is still on Google Maps, but the site on the ground has been permanently removed
You just wrote that the pin on Google Maps had been removed!
I think we are using the words very differently.
Please follow my suggestion above and seek help on this by contacting tte GBP team.
Cheers
Morten
@MortenCopenhagen You can access the link that you sent and it is still there. I made a suggestion and it was not accepted. Can we help together to remove it?
Please do as I suggested.
My lack of understanding of Arabic makes it impossible for me to be sure. So you need to seek help as I suggested.
Morten
Hi @Sarhmdng
As I see, the website of the business exactly refers to this address as the location of the Madinah branch.
https://www.agg.sa/web/archive/pages/view/13
So why are you telling it is not there?
Do you have any photo to prove that the business is not there any more?
Then the best practice is to request in the GBP forum as @MortenCopenhagen suggested, because this business is verified on Google Maps.
By the way, I edited the name of the place and cleared the keyword.
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@Amiran The company has been contacted on the phone number and it says that this branch has been removed and is awaiting an update to remove it as well from the website
If you have contacted the company, then you could easily tell them to “Close” this place through their Google Business Profile dashboard.
It is also always suggested to wait for changes on the website to have real proof and then try to edit on the map.
Anyway, the accurate community for discussing businesses is the GBP support forum as we told you before.