@LexaZ2009
Local Guides Connect is a Community, where other Local Guides are trying to help you with your issue. They do this based on their knowledge and on the rules of the program. Not providing specific details you will obviously receive “generic answers”. I am sorry if you find them “meaningless”.
Let me try to understand.
Review 1: Is everything written here, and copied here below by me between quotation marks, the actual text of the review? This seems not to be the original review, but only the actual one, that will never be posted, because it is just a series of comment about the request of removal of the review. and not a review of the business. Looks like you are trying, through your comments, to talk with an operator, while most probably once posted the review was removed directly y an AI, because not relevant to the place. can you share the original content of the review (the one that the business asked you to remove)?
“I’ve just put 1 star after my visit in 09.2021 (I even have this place in location history in my Google account), but now there’s a notification in my gmail that they want to delete my rating through google or even legally sue me because “they don’t know who I am”. Shit it’s crazy. Don’t even come close to this place if you don’t want problems afterwards… What about their “lawyer” and removal of the rating - I didn’t lie anywhere, I didn’t insult anyone and I don’t have to show my freaking passport or something to show who I am and when I visited the place, because it’s my personal data and I have the right not to share it with suspicious persons like them. 14.01.22 Hands off my ratings please Upd. It’s crazy. After more than a year they try to threaten me the same way again. I won’t cooperate with them through Google just because I don’t want to. Google already knows everything about my life - including location history, payments and much much more. Their “legal department” or whatever don’t need my real name or receipts or anything else, as well as owners of this horrendous place. Next time I’ll think about finding a lawyer and taking a little revenge, to be honest. Believe me, it’s more than possible. 05.2023. Once more, hands off. It looks just atrocious and I’ll add any of your attempts here for people to know.”
Taxi company: Is everything written here, and copied here below by me between quotation marks, the actual text of the review? Is the part I highlighted in bold the original review?
“Waited for a car for 45 minutes or so. Driver was nervous and drove pretty unsafe. Cash only. Upd. After a year they threaten me with lawyer, requiring to prove anything or delete the review. First of all - review is NOT fake and I have evidence (e.g. Google location history with clearly recognizable drive with their taxi, photos on my phone etc.). Secondly - they work with cash only and obviously don’t give any receipts (and even if somebody gives it’s not my duty to store them for years), thirdly - doing that is extremely disrespectful. So now here will be 1 star instead of two. Hands off my TRUE reviews. I’m not a spam bot, I’m a legit user who leaves reviews ONLY having experience with them and I don’t have to prove it or reveal my real name. Hence, I don’t violate anyone’s rights. Upd2. They even seem complain about the reviews, which can probably result into ban from Local Guides, which is annoying and hard to revoke. Bringing this review back is especially hard. But I keep trying to show the truth. Upd3. Google mods! Don’t you want some freedom of speech? Why do you remove the review only because of a business complaining. They don’t like the truth, and you keep sugarcoating them… Don’t block true experiences, please, no matter what they say.”
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Regarding the actual review my comments are the same that I gave you for the first one: it will removed immediately by the AI
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Regarding the part in bold: You are highlighting that the company is committing a crime: Tax Evasion. Tax evasion in your country is considered a very serious crime and I’m not surprised that the company has started legal proceedings, which could lead to a lawsuit against you for “defamation in the press”. These are precisely the legal implications that Google tries to avoid, the fact that you can be sued for defaming someone by writing that they have committed a crime. Furthermore, Google, as the owner of the platform where the “defamation” was published, could be prosecuted for “lack of control”. It seems obvious to me that the review has been removed.
If we are aware of a tax crime, the thing to do is make a report to the tax police, not to put it in a review.
Obviously this is just my opinion, but I confirm that in my opinion those two reviews will never be published.
That’s why I advised you to eliminate them completely and rewrite them again, respecting the rules.
Regarding your last comment “people here don´t like to read properly” I would like to disagree. I well know that people here frequently think that we should know also what you didn’t write, but it is not like this, and a clear and detailed post (like your last reply) is the only way to receive a clear and detailed answer.
You may like the answer or not, but this is another story. I really hope you will be able to fix your issue, but for sure with the actual content the chance to have your reviews published is zero
