Hi Moderators,
I want to ask a question regarding my account, i’ve been told by Googlemaps twitter account to ask and reply in any post, so later anyone can help me regarding this matter of problem on me.
so my Problem is, right now I’m using my work account that I’ve never used to as localguide account because my main account as localguides is currently being banned when accessing this forum ? i don’t even know why, because suddenly my main email account is suspended. so I need to use this account just to ask in here.
And to note that, I already even have appealed thru the Google Form, and I already got the reply that my account is not suspended and my contribution is still there. but I still can’t seem to have my localguides back to my main account in https://www.google.com/maps/contrib/101063779230267872561 , can you help me regarding this matter ?
this is the email:
"Thank you for contacting Google support. Based on the information provided, we are happy to confirm that we were able to reinstate you into the Local Guides program. To get back full access to the forum and all the benefits of our community, sign in to Connect. Or, visit your Local Guides Homepage and sign up for the program.
In order to ensure that your profile is not penalized again, be sure to always follow our Local Guides Program Terms and Conditions.
If you have any further questions please consult the Local Guides Help Center. "
the second email :
"
Hello,
Thank you for contacting Google support. Based on the information provided, we are happy to confirm that there are no penalties against your account. Please log in on Connect in order to get full access to the forum and all the benefits of our community.
If you have any further questions please consult the Local Guides Help Center."
so I’ve been wondering why I’ve been banned, I’m kinda sad with it and I already remorse with it, and hopefully I can be fully reinstated back again as local guides.