Macros not available when editing a reply [FIXED]

I have noticed that the Macro icon has gone missing in the text editor here on Connect.

I’m using Android, the latest Chrome browser and I have tested both with the Gboard and the Swift keyboards.

Now the Macro icon is also missing when typing a new post.

Do others experience the same problem?

Cheers

Morten

11 Likes

I see the macro when replying on mobile, @MortenCopenhagen

Let me make some more test

EDIT

I agree about the macro missing while editing a reply

1 Like

Hi @ErmesT

Thanks for testing and confirming.

I just restarted my phone and now the macro icon is back when typing this reply. Strang. Currently I’m using Gboard. I will continue testing and keep an eye out for his issue.

Cheers

Morten

1 Like

Replying while using Swift is no different. MACROS are still visible after the restart.

Cheers

Morten

2 Likes

Thanks for highlighting the bug @MortenCopenhagen

I don’t see any change in that even after restarting the phone.

Let’s expect a resolution of the bug soon.

Surprisingly, the macro option becomes visible in the desktop mode. We can use that workaround till then.

2 Likes

@DeniGu

Kindly look into this.

Android version 10.1.0. 191

Chrome version Feb 4th 2021

Cheers

Morten

Still no macro icon when editing an older reply. Making a new reply do show the macros.

1 Like

Hi @MortenCopenhagen ,

Thanks for tagging me! To sum up, when and where can you see the macros option? Is it visible for you when you start a new post, start a new reply, and edit a reply on desktop and mobile? If not, could you please tell me in which cases is the option not visible for you? This will help with investigating the issue.

Hi @C_T and @ErmesT , could you also please let me know when and where the macros icon is visible - or not visible - for you? Please check the scenarios I mentioned earlier in this reply.

If possible, could you also try deleting your browser cache and cookies and try then? Thank you all so much for your time!

Mobile only, @DeniGu .

Edit a reply is consistently without the Macros-icon.

I noticed once that new reply also had the problem but now it is okay.

Will flush the cache and edit this reply soon.

Cheers

Morten

—-----------

After cache cleared:

Macros-icon is still missing. Like with similar issues in the past it looks like the icon is drawn on the screen just to be hidden a split second later.

Morten


After deleting all cookies and site data and restart of Chrome :

The problem is still there. And now I need to rebuild my cookies for a several days!

Cheers

Morten

1 Like

Hi @DeniGu

The Macros button does not become visible when we try to edit a reply on the phone. In short, we can’t use the macro function on the phone, while editing a reply.

1 Like

Hi @MortenCopenhagen and @C_T ,

Thank you both so much for your replies! I managed to replicate the issue and will escalate it for checking.

Morten, it’s cookie time! :sweat_smile: Thank you for your help!

Good morning @DeniGu

I just wanted to let you know that this issue is still around or maybe it was never fixed. Still only on Mobile.

Cheers

Morten

1 Like

Good morning @MortenCopenhagen ,

Thank you for the update. The team is aware and working on fixing this issue, but it might take some time. I appreciate your understanding!

Morning @DeniGu

I just wanted to let you know that I added [FIXED] in the title since I can no longer reproduce this bug.

Cheers

Morten

3 Likes

Hi @MortenCopenhagen ,

Thanks for getting back to me! I’ll let the team working on this issue know that it’s successfully resolved on your end. :blush:

3 Likes