Hi Connect Moderators and Product Experts,
I am a Local Guide Level 6 with 520 contributions and 292,000 profile views.
I discovered that ALL my reviews and photos from the last 2 years are completely
invisible to other users .
Proo f:
My own view: 337 photos, latest from 1-3 months ago
View from another account: only 106 photos, latest from 2 years ago
I have screenshots proving both views of the same pro file.
I also found that my Google Timeline was set to auto-delete every 3 months
I have now disabled this.
Please help investigate and restore visibility of my contri butions
3 Likes
Here are the screenshots proving the issue:
Screenshot 1 — My own view of my profile: 337 photos, latest added 1-3 months ago
Screenshot 2 — The same profile viewed from a different Google account: only 106 photos, latest from 2 years ago
All contributions from the last 2 years are completely invisible to other users. Please investigate.
Welcome @Johncooke to our Connect Community.
Please read our community guidelines, so that you will get a headstart on Connect.
I checked your profile & found out your media have selfies, duplicate photos etc. which are restricted. Please look into Tips for posting media to Maps.
I suggest deleting/removing selfies or photo a person, duplicate photos, unhelpful photos etc..
Thank you, but I checked many other Google Maps profiles — they all have selfies, photos with people, group photos, and everything is visible normally. My problem is not about photo type. The issue is that ALL my content — reviews AND photos — from the last 2 years is completely hidden from other users. This affects every single contribution I made in the last 2 years, not just some photos. I need a Google Product Expert or moderator to investigate my account specifically. I have clear screenshot proof: 337 photos visible to me vs only 106 visible to others."
That might be the reason @Johncooke. If you upload two duplicate photos, one might be hidden. If you upload restricted contents, your future contributions might get hidden also.
"I appreciate the suggestions, but I have to disagree. Google never sent me any notification, warning, or email about policy violations. If any of my photos violated guidelines, Google should have removed them or notified me directly — not silently hidden ALL my contributions for 2 years without any explanation.
I am not going to manually review 337 photos guessing what might be wrong when Google never told me anything.
I need a Google representative or Diamond Product Expert to investigate my account and tell me exactly what the issue is. This is a technical problem that requires manual account review, not general advice about photo guidelines."
