Hi there!
My friend’s local guide account has been suspended since 1 month ago. He sent a message to google local guide’s twitter and after two weeks received an email containing instructions to reactivate the account. He tried many times to sign up for the program but never succeeded and each time faced this error: “this webpage was reloaded because a problem occurred.”
This is the email received:
Can anybody help in this regard?
it was your friend? @roham
btw, I don’t see why you should fing a problem to log in, if the account has been reinstated.
Let me tag a Google Moderator for you @VasT
Thanks for your reply.
Yes, he is my friend. He sent an email and mentioned local guide account in twitter but he didn’t get any response!
Please remove your link @roham , for respecting your friend’s privacy, and because is not needed in here.
According to your post, and to the email content shared by you, your friend has been reinstated, so the only difficult now for him is to joing Local Guides again.
I have already tagged a Google Moderator for you, it is not necessary to write on Twitter again. Probably he just need a few days for the database to refresh the data
Thank you for tagging me @ErmesT .
@roham please ask your friend to reply to the above mentioned email with screenshots and details of his issue. Then the team will be able to troubleshoot. As @ErmesT mentioned, we do not encourage Local Guides to share private information publicly on Connect in order to protect yours and other users’ privacy and safety. Please take a moment to review our community policy and check these useful tips on using this community before posting.
