A Diamond Product Expert on the Maps forum (Jacek) directed me here to request a manual account review. I am a Level 8 Local Guide with an active orange star. All of my reviews are 100% genuine and use my own human language and original photos.
My profile was set to private/restricted for 2 years. I recently updated my settings to public with a custom name/avatar alias and cleared my app data on my Galaxy device. However, all my text-only reviews are stuck as “Not Published.”
The automated filter has glitched my profile interface so severely that the “Share profile” button is completely missing from my Google Maps app, and clicking my name loops me back to my private dashboard. Because I am stuck in a restriction loop with no option to appeal via the standard dashboard, could a Google Community Manager please manually review my profile account ID (attached to this forum account) and clear this false-positive filter lock?
Hi @PrasadVR, thank you for the link! Unfortunately, the appeal form keeps rejecting both my shortened app link and the long-form link format, stating it is ‘not a valid path’ due to the account restriction loop.Since my ‘Share profile’ button is completely missing from my app and the automated form is blocked, could a Connect Moderator or Google Community Manager please use the internal Google Account ID attached directly to my forum profile here to escalate my case manually to the engineering team? Thank you so much for your help!
@FerialH , welcome to Connect
As far as I can see there are no issues in your account. It’s not restricted, and your last review was published just an hour ago.
24 of your reviews are not published, and if the reviews are written in an EU country you should be able to appeal individually for them, ana a few photos are not published too.
If the reviews are very recent please e aware that before the publication all the reviews are checked, and may appear as Not published for several hours.
Can you kindly provide some screenshots to better understand the issue?
Have you already tried to clear the cache and reinstall the app?
This sounds like a really frustrating glitch, especially for a Level 8 Guide with so much valuable contribution. Since the automated filter seems to have locked your dashboard in a loop, the best way is indeed a manual review by a Google Community Manager or a Connect Moderator.
I highly recommend tagging one of the active Google Moderators here in the comments (like @TsekoV or others) so they can escalate your profile ID directly to the engineering team. Hanging in there, I hope your text reviews get restored soon!
