We’ve been getting some reports from Local Guides experiencing issues with the Review View Counts Decreasing on Google Maps in the last few days.
Our team is aware of the issue and is already working on a fix. We will keep this post updated.
Update [10/October/18]: Our engineering teams implemented a fix and this issue is now resolved. The views of the reviews should be updated in the next few days. If anyone is still experiencing the same discrepancy following this period, do let us know by replying to this thread.
I just noticed my reviews stats went from approximately 41,000 (or 48,000) to 1,500 mid week to 0 (zero) yesterday.
I just posted about this in the thread regarding a sudden zero count by @NadyaDM
It’s just that when I review a place and want to take photos I show the review and photographs stats counts to the owners of the places I want to review.
That way they know how Local Guides’ reviews are viewed in the thousands!!
I seem to have a problem with the count on on how many views I’ve had on reviews. It was at around 50,000 and today said zero. Just checked an hour ago and now says only 24 views. Can anybody please help. Thank you
Hi @Shirley I have the exact same issue. My reviews view count went from 488,099 at 9pm on Mon 10/1 to 2,902 at 9pm on Tues 10/2 to 0 (zero) at 9am today 10/3. It then started to slowly build back up. Right now, 8.45pm 10/3 it is up to 2,066 and very slowly increasing by the minute. I would suspect there is some sort of Google maintenance going on and eventually the count will build back up (I hope) to the correct level. For you information I am using Maps V9.87.3 which was updated on 9/26. I am using a Samsung S9+ with Android 8.0.0
Off late i have seen the views on reviews getting disappeared mysteriously. Like Day before yesterday from 1,28,937 count on views was showing as 0.
I posted couple of reviews yesterday and could see the counter starting from 1 and reach up to 37. Again today the count has been reduced to Zero.
The last quantitative data i have on my reviews is via mail received from Google Maps on 29th. Currently i have 225 reviews with 143 likes however the views still showing as 0. I could see one more guide has faced the same issue and shared it in our Bangalore whatsapp group as well.
This is something we are currently investigating. Please stand by for more information. I am going to merge your post to Known Issue: Zero views on reviews.