Hi Local Guides Connect,
I’m writing to report an issue with the directions for the Kurulu Bay Hotel on Google Maps. When I search for the hotel, the map shows a route that goes directly over Koggala Lake. This is obviously incorrect, as it’s not possible to drive over a lake.
In reality, there is a road leading to the hotel that avoids the lake entirely. Unfortunately, this road is currently missing from Google Maps, causing confusion and frustration for potential guests.
(You can Draw a road like this)
To help fix this issue, I’d like to suggest two possible solutions:
- Report the incorrect directions: I can report the issue directly through Google Maps, indicating that the current route is inaccurate and misleading.
- Draw the missing road: If possible, I’d be happy to contribute my local knowledge by drawing the correct road on Google Maps. This would provide accurate directions for anyone trying to find the hotel.
I believe this is an important issue to address as it prevents people from easily finding and accessing the Kurulu Bay Hotel. I look forward to your response and any advice you can provide on how to best resolve this situation.
Thank you for your time and consideration.
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Hi @Sr_Massum
You can actually help out with both the suggestions you mentioned.
I suggest you provide feedback about the incorrect navigation step using a desktop computer.
This link will explain how to do so.
Cue up directions so the faulty step will show up.
Then select Send feedback which is found at the bottom of the map (not the left panel).
Then click on the flag next to the faulty navigation step.
Then select Problem type. Here you can add some notes.
Use the notes to explain in apparent detail what the problem is. Please specify the exact GPS coordinates where relevant. Also, include deep links to Google Streetview if applicable. The more clear details, the better.
It can take 2-3 weeks before changes show on the map. Google will not notify you about the result. Just check the map once a week or so.
If a road or a road section is missing this can be added using the Road Editor (also on desktop).
Find the area, then right click and select “Report a Data problem”. Then Click “Add or fix a road”. Then the missing road can be added. I’m working a manual for the Road Editor. You can find it here:
https://www.localguidesconnect.com/t5/General-Discussion/Manual-for-Road-Editors/td-p/3722052
Best of luck and feel free to ask again
Morten
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