Please help me with this. In my inbox it is showing different persons display picture whether massage has been received some one else’s connect id.
thank you for letting us know about the issue, that has been escalated to Google for solving it. Stay tuned for the news
Thanks. It is showing this link’s Display picture and level along with original sender’s id and level
[Redacted]
as I said, the Issue has been already escalated. As your screenshot is related to private communication, please edit your post for removing the screenshot, that do not give any additional information
Thank you so much! @ErmesT
Hi @YogsatvaYoga , I removed a link of the user’s Local Guides profile from your reply. We do not encourage Local Guides to share private information publicly on Connect in order to protect yours and other users’ privacy and safety.
We are currently looking into the issue and will solve it as soon as we can. Thank you for your patience!
I know that it is not fraud, I guess it is some bug. But I somehow see some guy in all my Messages, inbox and sent.
Hi, i just noticed when you go to private message, all the display pictures/ avatars of people with whom you have sent/received messages are of one person. They don’t relate to the individual person’s profile picture. Not sure if it’s an error just on my side. The avatar and profile that shows up is of
Tagging a few moderators to have a look @YK1001 @ErmesT @PaulPavlinovich
Thanks.
Hi @Tula ,
Thanks for reaching out.
This is a know issue, and our team is working on solving it as soon as possible.
P.S.: I am going to merge your post to an existing thread Inbox help, to keep them together. Also I removed the name of the Local Guide’s account that you provided. We do not encourage Local Guides to share private information publicly on Connect in order to protect yours and other users privacy and safety.
@MoniV Thank you for merging the topic and taking note of this bug. Appreciate it ![]()
I just saw a bug on Connect in private messages. I had dialogues with different Local Guides but today they have the same avatar and level, names are on their places.
I’m not sure I choose the right place to post this.
Hi @Saint_Sennheiser ,
Thanks for reaching out.
This is a known issue and our team is working on resolving it.
I’m going to merge your post to an existing thread Inbox help, to keep the community organised and to be easier to follow.
Just as a reminder, Idea Exchange is a place on Connect for Local Guides to share their feedback and ideas with our team to tell us about a way to improve the Local Guides program. To learn more about idea exchange, I recommend you to read this article How do I use the Idea Exchange?
@KatyaL Thank you very much!
Okay, I just thought maybe it’s not known yet.
Yes, I already used Idea Exchange for its purpose. Now I know where to write if I find something like this.
Hi @YerlanB ,
Thanks for reaching out!
I’m going to merge your post to an existing thread Inbox help, to keep the community organised and to be easier to follow.
Thanks for reporting @Tula
Looks like the problem is fixed! Great job, Googlers!
Hi @YogsatvaYoga , @YerlanB and everyone, yes, it is fixed now. You may be noticed that avatars are not displayed in the outbox, but it will be fixed soon.
Thank you so much for your help in pointing out the issue!
Looks perfect @Atsukot
Thank you for the quick reaction
@Atsukot Thank you for looking at this quickly and starting to solve the bug ![]()

