I cannot upload photos in Google Maps after upgrading to Android 11

Hi!

Today I tried to upload new photos to google maps and it says that I haven’t got any app to do it. I cannot see any photo from the google maps app neither.
If I try to upload the photo sharing it directly from Google Photos it works fine.
I have the beta version of google maps and I upgraded recently to android 11 and I have a Google Pixel 3 XL.
I attach some screenshots where you can see the error.


Can somebody help me with this issue?
Thanks!
Cecilia

11 Likes

Hi @Cecilita

I can’t help you but it would be helpful if you would move this post to the How-to section where it fits better. Just edit your post again, select the new Topic at the top, and save it again.

How-to is the section where questions are asked and answered.

Thank you.

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Hi @Cecilita ,

Thank you for flagging this. Can you please let us know what version of Google Maps you are using?

As @MortenCopenhagen recommended I will move your inquiry to the How-tos section.

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I read an article on this at the weekend, it’s a known bug with Maps and Android 11 sadly.

A workaround seems to be to open your gallery app of choice and use the “share to” option on the image(s) and select “Maps”. It will try to pickup the location based on the GPS data in the image and give you a list to choose from. If the place isn’t there you can search for it.

It’s being discussed pretty much everywhere there’s any kind of community (Reddit etc) but the dedicated Android 11 / Pixel support pages is where I’d expect the most up to date info.

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@LilyanaZ - users elsewhere report the issue with the latest version of Maps (inc. beta) and earlier ones. It seems to be more of an Android 11 problem than a Maps one.

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Hello @Cecilita

Congratulations on getting the new OS.

I gathered that the issue mentioned by you is already being talked over universally, in many discussion forums.

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Hi @LilyanaZ !

Thanks for moving my post! I could not upload it in this section, so I created it in the other one. Thank you for moving it!

The version I could find of my google maps is 1050001244. The version name is 10.50.0

Regards

Cecili

Hi @turbotapeworm and @MortenCopenhagen !

Thanks for your help!

I found that workaround too. It is very helpful to upload photos in existing places, but it is not helpful when trying to upload a new place, as you cannot share the photo from Google photos in that case.

Regards

Cecilia

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Hi @C_T !

Thanks for your comment!

I hope it can be fixed soon.

Regards

Cecilia

Seit Android 11 kann ich bei Google Maps keine Fotos vom Smartphone mehr hinzufügen. Die Fotos auf dem Handy werden nicht angezeigt und ein Klick auf Galerie erzeugt die Fehler Meldung “Es ist keine Galerie App verfügbar”. Habt ihr ähnliche Erfahrungen gemacht und vielleicht eine Lösung? Danke!

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Hi @Hallenser

The issue has been already reported here.

To keep connect organised and to have you informed about the evolution, I am merging your post on the initial one.

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same here.

Android 11 on Google Pixel 3.

Hope the patch is coming soon…

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Thank you! I will follow the thread.

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Hey @Cecilita and @Hallenser ,

The teams let us know that the issue should be fixed now. Can you please check again and let me know if you are able to add photos now?

Thank you in advance!

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They fixed it :smirk: :+1:

Thank you!

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Thank you so much @LilyanaZ !

It is fixed now! :clap: :clap: :clap: :blush:

1 Like