I Have a place in google maps since 5 years ago with many reviews but suddenly that place is disappear.
that place link was https://maps.google.com/maps?ll=35.748216,51.302699&z=14&t=m&hl=en&gl=US&mapclient=embed
The name of this place is “Emdad Computer”
I think maybe my competitors remove this place because of many good review and is going popular these days.
How can I recover That?
Thanks for asking. This forum is for volunteer local guides only. Business owners have their own help pages and forum.
Here is the GBP help center and you find the GBP forum here.
The interests of a business owner and a local guide should not be mixed since there can be conflicts of interest. So please delete your account here on Connect should your primary interest be your business.
Cheers
Morten
Thanks for reporting your issue, @TamiratComputer , even if @MortenCopenhagen is correct: this forum is intended for Local Guides, not to support a business owner, and participating as a business is against the Local Guides Program Terms and Conditions : “Organizations, brands, and businesses are not eligible for the Program.”
However, as GBP is not available on your country, I am tagging a Google Moderator to see if they have a better advice for businesses in areas where GBP cannot be used, so that they are exposed to this kind of issues. @InaS
Hello , and thank you very much
yes GBP is not support in Iran and I can not do anything from that way.
Please help as you can that what can I do for recover this place and may comments that other wrote on there.
It is very important to my team and maybe we broke because of lose our customers.
this place have many comment and photos and I don’t understand why suddenly disappear.
Please Help me.
Hi @TamiratComputer ,
Thank you for reaching out. We will inform the responsible teams about the business that has been removed from Maps so they can take any necessary actions. Please keep in mind that the restoration of places and contributions takes some time.
Meanwhile, I have to ask you to please exit the Local Guides program since you’re not participating as an individual. If you do not leave the program, you may be removed.
While Google Business Profile isn’t supported in Iran, you should still be able to post a question in the Google Business Profile Help community, which @MortenCopenhagen shared earlier. Alternatively, you can reach out in the Google Maps Help community if you need further support.
Thank you for your understanding and cooperation.