I want to share the latest issue, related to a place that has suddenly disappeared from Google Maps. The owner of this place had just invited us to have our iftar together last week.
The place is NK Cafe, with this link
This cafe is quite popular, disappeared from Google Maps before being claimed by the owner.
According to my analysis, the last phone number listed on the business list (unknown) has filed a business claim and deleted the business listing.
Can the place be restored?
Try this:
Search for the place using text search.
If the place shows up with “Permanently closed” you can try reopening it.
I think this is your best and only shot.
I earlier learned that there is no separate / extra backup of places once they are gone from the database.
Cheers
Morten
Hello @br14n ,
Since you know the owner, the best option would be to have him claim the place, which will create a new feature, and then for him to contact support.
Reviews are kept on a separate database, and so him creating a new place might cause many of them to link to this new feature. Support will be able to help him recover as much as possible; but they won’t deal with him until he’s proved ownership by making the claim.
I’m afraid we cannot help you any further than that when it comes to claiming a feature; GMB matters are outside the scope of the Local Guides program.
Hello @br14n ,
Thank you for reaching out. You can follow the tips fellow Local Guides shared with you.
In addition to that, I am marking @Flash 's reply as a solution, so other Local Guides can refer to it. The purpose of this feature is to help Local Guides find answers when searching on Connect. Please take a look at How do I mark comments as solutions? article.
Hello brian, I have this problem too. Do you manage to recover the place? Can you share to me how to do that?
