Someone else has already claimed my college on Maps. When I try to reclaim it, the option is not visible. I need guidance on how to proceed.
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1.Open the Google Maps application
2.Enter the business name in the search box
3. Choose the appropriate business
4. On the business profile, tap about this business claim
5.Tap managed now
6.Select the verification option
7.Follow the steps displayed on the screen
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Hello @K.K.Sharma,
you should ask this question at the GBP forum here or search the GBP help center.
Anyway, as of my knowledge, as a business owner, you are not supposed to be registered in Local Guides Connect.
Updated:
“Using this account to claim a business it is not an issue. What is strictly forbidden is to use your Local Guide account to promote the business in your contributions as Local Guide.”
@Ryaneste, your instructions are correct. However, since @K.K.Sharma said “When I try to reclaim it …” it seems to me he already tried those steps without success.
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First of all, don’t claim that business with this local guide account’s email id @K.K.Sharma. Try to use different e-mail id. Tagging @ErmesT , I hope he can find a solution!
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Not a good advice @Rahul001, any person being a business owner cannot be member of Local Guides Connect with more than one mail address.
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He is already in connect @WilfriedB . Atleast I tell him before he claimed a business right?
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Thank you 
@Rahul001
Thanks for tagging me here, @Rahul001
@K.K.Sharma , I am flagging @WilfriedB as the solution, because he gave you the correct answer.
Using this account to claim a business it is not an issue.
What is strictly forbidden is to use your Local Guide account to promote the business in your contributions as Local Guide.
@K.K.Sharma , please follow the information and links provided by Wilfried to contact Google Business Profile
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This is not correct, @WilfriedB
What is not permitted is to use a local guide profile for promoting the business.
But even a business owner is a consumer, does shopping, eats at a restaurant, and can add photos and reviews. What is important is to avoid to mix the contributions your own business.
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Thanks @ErmesT, I was confusing with a person having two profiles.
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Thank you, @Rahul001! If there is a rule that prevents a Local Guide from claiming a business or if claiming a business disqualifies someone from being a Local Guide, then instead of using my email, I will assign this task to someone on my staff.
No, there is not a rule that says that, @K.K.Sharma
What should be avoided is just to use your Local Guide contributions and profile for promoting your business
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Thank you, @WilfriedB, for sharing the GBP Help Center info. As a Local Guide, this information is indeed useful.
Although @ErmesT has provided clear guidance, I would like to bring to your attention that, in our country, a college does not fall under the category of a business, nor is the Principal (I am the Pricipal) considered its owner. However, you are right that on Maps, it is treated as a business. The Principal (Head of the Institute) holds a tenure-based position and is not a permanent position. That said, I can always assign this task to someone on my staff.
Thank you, @Rahul001, for tagging Ermes T.
And a big thanks to Ermes T for clarifying all the points for us.
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