How to identify and report fraud on Google Maps

Kwiksatik · October 18, 2019, 4:52pm

3 individuals, all brand new to reviewing, slandering 1 business where the owner was involved in a hit and run. @Ivi_Ge requesting guidance here.

CHA017 · October 19, 2019, 6:39pm

@GeorgesHR

https://maps.app.goo.gl/HjQeStESGU9df7LE9

Local business has hijacked the entry for a popular local park and replaced the park info with their own business listing and location.

The listing should be East Don Ravine or East Don Parkland.

PiotrN1 · October 20, 2019, 5:27pm

All photos this user are irrelevant to the location they’re uploaded

[redacted]

AlexaAC · October 21, 2019, 3:47am

Hi @PiotrN1 ,

Thanks for flagging, however, keep in mind I’ve redacted the profile link you’ve shared. We respect everyone’s privacy on Connect and posting personal details are not allowed.

In future, please tag a Google moderator in How-to-identify-and-report-fraud-on-Google-Maps ,where I will move this post.

I will send you a private message with further instructions, thanks.

Ivi_Ge · October 21, 2019, 5:18am

Hello @Kwiksatik ,

Thanks for reaching out!

I’ll contact you in private with further instructions.

Petra_M · October 21, 2019, 7:20am

Hi @chapadaexplorer ,

Thanks for sharing!

I’d like to let you know, that if you are noticing any inappropriate review, photo, or wrong information on Google Maps, please follow the steps from the post.

NavneetSingh8930 · October 21, 2019, 4:53pm

I have reported a lot of photos Many times but they are not yet removed ,And people are posting their personal photos as if Google maps is Facebook

Raphael-Mahumane · October 21, 2019, 7:50pm

Hi @NavneetSingh8930 thank you for reaching out, and we appreciate your effort of trying to keep Google Maps clean without inappropriate content. Please see this post for more information, I understand that you might have already tried this method from the link How to identify and report fraud on Google Maps or How do I report a problem on Google Maps? since you have reported this here I am sure it will be taken care off. I am tagging @Ivi_Ge to assist us.

Thank you.

Ivi_Ge · October 22, 2019, 6:39am

Hello @NavneetSingh8930 and welcome to Connect.

Thank you for reaching out to us.

I will send you instructions on how to report this Local Guide, so our team can look into his/her account and take any appropriate action, though we won’t be able to share the final decision as we respect everyone’s privacy.

Since you’re new to the community, you can take a look first at this 14 helpful tips for using Connect topic where you can find various ways to engage with the community. Don’t forget to Introduce Yourself too, if still you haven’t done it yet, and feel free to ask if you need any help or tips.

P.S. I’m moving your post to our How to identify and report fraud on Google Maps thread, to keep Connect organised. Thank you @Raphael-Mahumane for tagging me.

MortenSI · October 22, 2019, 7:34am

Hello @stefanovalb ,

As it seems you received all the assistance you needed, I’ve moved your post to How to identify and report fraud on Google Maps in order to keep Connect organised.

MortenSI · October 22, 2019, 9:16am

Hello @eabukerov ,

I’m just letting you know that in order to keep Connect organised I’ve moved your post to How to identify and report fraud on Google Maps.

MortenSI · October 22, 2019, 12:47pm

Hi @DonaldPolak ,

I hope everything worked out in the end!

I’m just letting you know that in order to keep Connect organised I have merged your post to How to identify and report fraud on Google Maps.

angarc · October 22, 2019, 5:44pm

Hi @AngieYC

@DanniS

I need help with a local guide who is posting inappropriate photos on several local school sites. Nearly all this users photos are inappropriate.

Thanks!

Following this post: https://www.localguidesconnect.com/t5/Help-Desk/How-Do-I-Report-Content-on-Google-Maps/td-p/202916

DanniS · October 23, 2019, 7:41am

Hi @angarc ,

Thanks for reaching out! To report a Local Guide, please tag a moderator in How to identify and report fraud on Google Maps post.

Just to let you know, I’m also going to merge your post there and send you a private message with further instructions.

dbaines · October 23, 2019, 11:20am

@DanniS

I have a guide posting the same review on several businesses along with 15-20 irrelevant photos.

I have flagged the photos on the business I manage but would like the user investigated as they have bombed several local businesses with the same photos and same reviews.

TsekoV · October 23, 2019, 12:11pm

Hello @dbaines ,

Thank you for flagging. I will send you a private message with instructions on how to report this specific Local Guide.

Anonymous4 · October 24, 2019, 7:12am

i just now got notification that someone has a question for you I opened the notification and found that some third class man bhupend rana asked " are you a call girl" i am highly dissapointed and want stict action against him I also will close my local guide acCount if proper action is not taken .Take it seriously

Anonymous4 · October 24, 2019, 7:14am

I got notification that someone has a question.How to seach the wuestion in my profile?

VasT · October 24, 2019, 8:36am

Hi @Anonymous4 ,

I will now send you a private message with instructions how to report said this Local Guide. Just keep in mind we won’t be able to share the results of the investigation with you.

Also, please note that I merged your comments here. If you need more information about the boards and where you can post have a look at this topic: What are Connect topics? to make sure that you’re posting under a relevant topic section.

DonaldPolak · October 24, 2019, 2:20pm

Hello @MortenSI , Yes everything worked out and they were able to recover their ownership of the listing. Thank you. Donald