Today, I opened the “Your contribution” page on my phone & observed shocking statistics!
Thus, I am still a master reviewer even with “0” reviews and “0” likes!
The screenshot is as above. (It is not photoshopped, but I have scrambled the content for obvious reasons).
I have tried everything. Clearing the app cache as well as reinstalling the app from scratch, but no effect.
How to bring back the correct statistics?
Yes, This happened today for user’s view but If you check account in incognito mode all thing is OK.
Think this should be considered as a known issue by the team and hope to be resolved soon @MortenSI
Hi @Amiran
Thanks for the suggestion.
Yes, the incognito mode does show the review count correctly.
But, that’s possible to be done quickly, only on a desktop. It’s entirely difficult to do that on the phone.
Anyway, as you informed, let’s hope to see a resolution of the issue soon.
Hello dear @ErmesT
Yes, it happened both on desktop and app.
Just refresh your contributions and you may see such issue. Because since starting this issue I was also able to see normal status for some few times but not all the times I refresh the page.
I also asked other users and those have this problem, too.
Hi @ErmesT
I am getting the same error every where.
I can see a correct count of reviews in an incognito mode only.
I’ve facing the same issue some times ago. I even couldn’t see my contribution page.
But then it going back to normal some days later without I’m doing anything. Maybe it just a glitch, or the server just updating something. I don’t know.
Just wait and no need to worry, @C_T :))
Thank you @C_T , @Amiran , @iorikun301
I am tagging @DeniGu for a check to your issue
Hello, good day
Yes, I’m also experiencing the same.
One time it is visible and most not.
Hi @GeorgesHR
Today I found a strange situation with my account
As you see my badge is not available
Also my review not shown .
What’s wrong ?!
Thank you in advance .
Thanks for letting us to know dear @NABILazeez hope the team solve the issue in few days.
Looking at your post, your situation seems to be a bit different, @NABILazeez
You cannot see your review on the profile, while @C_T reporting is about the number of reviews only.
Maybe is the same situation, maybe not.
I’ve already tagged @DeniGu for a check
Thank you for reporting
You don’t need to be panicked @NABILazeez
Normally this kind of issues are the signal of some improvement on Google Maps.
As I said, your issue seems to be a bit different, so I will not merge the post for now, waiting to see if other LGs are facing the same issue
Yes @ErmesT
It’s seems like that thanks for your support .
Dear @ErmesT
All are parts of same issue. And it is better to merge post of @NABILazeez .
Sometimes it shows reviews, sometimes not. sometimes it shows photos, sometimes not. Sometimes it shows LG star and points and most times not. These all happened recently and are like each other. It seems all have same reason.
Thank you @Amiran , done.
It is important to have the whole view of what is going on, so thanks for the additional information
@NABILazeez , your post have been merged here.