I know this may be a bit off-topic but I’m desperate to solve this one. The street where I live on is marked on Maps as one-way when it’s actually two-way. This has caused several arguments between both car drivers and cyclists. One day, it could become violent.
I do appreciate it wouldn’t be Google fault if one did but I want to get the error corrected.
I’ve contacted Google support via my Google One account, they claimed they’d escalated it to “higher level” support. The response was to post on Google Maps forums, which I did, weeks ago… still no joy. The Google Maps forums experts are entirely volunteers by the way
I’m Local Guide level 8 and have contributed hundreds of photos and review etc. Improving Google’s product entirely for free and increasing its already large profits even further. Now I want to contribute further and improve my real-life local community by avoiding tensions. To say I’m hugely disappointed in Googles support here is an understatement.
I won’t be contributing as a Local Guide from now on if this isn’t fixed.
Can anyone suggest how I can move forward with this? Are any Google employees reading this? Could you help me, please?
Nevertheless, my experience is, when I go through any such incorrect navigation and then send feedback after that, the suggested edits find a better possibility of acceptance.
The opposite happened to me too, times ago, due to the fact that many residents were taking the road in the wrong direction to faster reach the destination. My feeling is that Google was using the GPS data of the users to decide that the road was changed to a “two ways”.
The Google Maps help forum suggested by @MortenCopenhagen should be the best option, adding as an evidence some photos of the “two ways” signs, and a recent link of the same sign in Street View, if available
The street is very narrow, with car parked in both side of the road and on the most recent Street View, moving at the end of the road, you can clearly see a “no entry” sign. My feeling is that the two ways sign that you can see on the left is related to “bicycle only”.
My feeling is that, starting from this point, Ella street is an “one way” road, and your sign is irrelevant, if compared with the one visible on the Street View above.
It’s definitely two-way for most of the length. It’s a quite unique situation I admit but it’s No Entry and One Way for about two meters after that. Then it becomes Two-Way.
Also, when you enter the supposed one-way section, there are no One-Way signs, which there would be if it was two way.
It’s been a topic of conversation on our local Facebook group for years. All the local Government councillors confirm it’s two-way along with the Highways Agency.
i’ll try to dig out more proof but not sure where I can get that
Please use @ to mention the person you want to respond to. This will make easier to follow the conversation, especially for people who’s following several post on the same time.
This said, I wanted to go a bit in deep checking if there are other available resources online.
Both Microsoft (Bing) Map and Google Maps show one part of Ella street (from Nunnington close to Queens road) as one way, while on the official map (https://maps.hull.gov.uk/myhull.aspx ) the driving directions are missing. In this case, not being able to verify the information, Google will not approve your edit, nor will improve the Map without an official document showing that.
From Salisbury street an Nunnington close you can turn both left and right, so a one way sign in there can be not necessary, and from there there are not ather intersection up to the end of the road.
The only other option that I can see to fix the road is an "Official submission. You said that “All the local Government councillors confirm it’s two-way along with the Highways Agency.” so please invite them to submit an Official map with clear indications in there. Please read Get started with Geo Data Upload from the Map Content partners help . Local Government can partner with Google uploading their map in Google Maps
I know, @ShaunBlagdon , I have explored all the street in Street View before to give you my previous answer.
Yes, I believe that the Council is the one who must intervene with Google Maps, but I believe that the first necessary action is to fix very ambiguous road signs. When a user is fined for driving the wrong way, he cannot say “Google Maps told me”, but he can certainly appeal to the presence of contradictory road signs
