Honeygrow: An Experience Worth Reviewing 🐝

Hi there! :cowboy_hat_face: how are you guys doing today!

One of the things I appreciate most as a Local Guide is seeing the impact of our contributions on Google Maps. Yesterday, I had a date with my youngest daughter :girl:, taking advantage of the fact that her sister was at a tea party with her friends. :teacup_without_handle: Trying to foster good eating habits in my children—and in myself, too :thinking:—we decided to try a new store at the city mall called Honeygrow :honeybee: around lunchtime. :pot_of_food:

I liked everything I saw, from the store’s layout and accessibility (with booster seats for toddlers, adapted bathrooms, and an outdoor ramp) to the healthy food and dessert options, which are high in fiber and packed with vegetables. I thought the service was fantastic, despite it being a busy Sunday :date:. After lunch, I congratulated them and, of course, uploaded photos and wrote a review on Google Maps.

I was so happy to see that they had responded today, thanking me for the initiative and providing great detail in their response. For me, it’s a visible way of showing how our passion for contributing to our Connect community helps others.


What’s a local business you’ve reviewed that has directly responded to your contribution?

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Looks like an amazing business that has earned a repeat customer, @marcorp!

I love getting replies to my reviews and I would say service industries and restaurants are the most common. I find the more detailed reviews, emojis and photos together get the quickest replies!

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@JordanBurleson Getting replies from locals is one of my favorite things to read! I agree with you 100% about the emojis! :sparkles: :grinning_face:

A personalized reply to an honest review is hugely satisfying @marcorp
I usually get canned replies to my reviews, which is very discouraging :-1:

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@TusharSuradkar I think smaller or newer locations tend to have more personalized responses. The challenge for businesses is maintaining that level of interest and personalization as they grow or expand. :sparkles:

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