I don’t understand what Google’s issue is with my account lately. Recently they took down a 6 yr old review I made of Tivoli Gardens in Denmark. This review was made 6 years ago. They claim it apparently has to do with violations on my account, but when I went to appeal it, it states that there are no violations on my account to appeal.
Is anyone else having this issue? If so, how do I flag it with Google? I barely make reviews as is, only using Maps for directions now and to save places, so for them to come after me for reviews I made 6 years ago is…very concerning.
Hi @babyfroz , I am sorry about your situation. I tried to see your Google Maps profile. Unfortunately it is restricted. You said your 6 y old review was taken down, is the POI also taken down?
Hello @babyfroz, would exactly do you mean by “… Recently they took down a 6 yr old review …”?
Did you get an email saying “Your review wasn’t published”? If so, this happens if the listing was deleted (not only permanently closed) and is not a result of restrictions regarding your account.
If instead, you realized a review is still visible for you under My Contributions, but not to the public, it means it was hidden by the SPAM filter, which can also happen long after posting it.
But there is something else which puzzles me. When I click on your name, I get:
This means not only we cannot see your Maps profile (which would be helpful to answer your question), but also your profile for Local Guides Connect is hidden.
Asking @ErmesT: Any ideas?
The review was made 6yrs ago, and they only chose now to delete it.
Yes, I got that email.
Here is the listing, it seems only my review was taken down: Google Maps
I don’t understand why my Maps profile is hidden, but when I go on it, all of my European reviews have been taken down, which is weird, because I live in Europe??
I also did not hide my LGC profile, I would not do that under most circumstances…
@babyfroz The fact that your account is not restricted means that you can potentially write reviews, even if the screenshot shared by you says another story.
Are you sure that only your reviews in Europe are taken down?
We are notified about that ONLY for reviews related to locations inside the EU, because Google has to comply with a law of the European Union, and we don’t receive any notification about reviews made private in other locations.
So the only way to know how many of your reviews are visible is to check your account in Google Maps in an incognito window (or sharing a link to your Google Maps profile here).
Regarding the visibility of your profile in connect, please uncheck this checkbox to make it visible
