Hello! I just would like to expose Google as a not-reliable reviews platform. I went to a restaurant in Cologne with some friends a few months ago. The experience was terrible. I wrote a review on Google, describing the whole dinner carefully from beginning to end. My friends did the same. Why? To warn the next people visiting Cologne to stay away from this place. That’s the purpose of writing reviews. The result is that all our reviews have been blocked (probably the owner of the restaurant reported them). Now no one can read about our experience, and therefore no one can know that if you’re a tourist, you’ll be mistreated if you eat in this restaurant. So, thank for nothing Google! Is it a coincidence that the restaurant has 4.5 stars on Google, and only 3.2 on TripAdvisor? Do a better job, Google. You’re not protecting people’s freedom of speech.
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Es scheint, als ob Restaurantbesitzer oft die Möglichkeit haben, negative Bewertungen melden zu lassen, und Google diese dann ohne weitere Prüfung blockiert. Das untergräbt das Vertrauen in das System und macht es für potenzielle Kunden schwieriger, eine fundierte Entscheidung zu treffen.