Google Maps Videos: Vertical, Horizontal or Both?

Background

Google Maps Community circulated to me their latest Newsletter on 26th of January 2023 with some tips for taking a video like a pro. Under the heading “Tips for making truly helpful videos” there are 3 headline points, the first of which says that videos should be “Vertical, not Horizontal”. That may be a big surprise to some Local Guides, including me who have been taking and uploading horizontal videos successfully for some time. My videos, the majority in horizontal orientation, have had 4.5 million visits on Google Maps! The same goes for photos as they are not normally vertical but users are accustomed to so why should it be any different when it comes to videos? So this post discusses the use of both vertical and horizontal videos on Google Maps depending on the circumstances. It’s worth restating that currently all videos should be no longer than 30 seconds in length or they are automatically shortened at the time of uploading.

Not long after I moved to Spain back in 2010 I set up a travel website and started posting web based content including photos. Most of this was desktop content as smartphones were pretty basic in those early days of Nokia. I also started posting on social media like Facebook and Twitter. It was a logical progression to extend to promotional videos first for the website and then on social media. The catalyst to this step towards multimedia was my collaboration with a professional colleague, Roland Quesnel who does it for a living. You could say this was ahead of the time as Google Maps was in its infancy and not even the local tourist boards had started adding video content.

So for desktop they were all shot in horizontal format (landscape) nothing in vertical (portrait). Here’s some examples :

My First Video !

Galicia

https://www.youtube.com/watch?v=agG8oF6p9Cg

Typical Promotional Videos

Organic Biscuits

https://www.youtube.com/watch?v=X5a58WrnOUU

Winery

https://www.youtube.com/watch?v=MhQacRYeRr8&t=4s

When I got into doing videos I was obviously nervous to start with and needed help and guidance. I was enthusiastic about the opportunities to promote places and businesses.I managed to pick up a lot of tips and good practice for beginners from my professional friend and colleague, Roland Quesnel.

Video from Roland Quesnel’s Business Channel:

I was taught to keep the shots mainly static but progressing to some short pans and tilts always using a tripod (this is probably a little less important with the excellent stabiliser technology in smartphones although people with really good devices still mess up by not being steady in their movements). Everything should be smooth and steady and preferably pretty short clips of 8 seconds always in horizontal mode for editing purposes. I’m glad that the basic tips of a decade or so ago remain, according to the Google Maps Community Newsletter, as relevant then as they are now. As they put it in their headline points 2 and 3 “keep motion in the frame“ and “keep it simple”.

In those early days before the growth of Instagram and other smartphone based platforms, the horizontal format was the standard in Youtube, Vimeo, Facebook, Twitter, websites etc. The TV-like view obviously ruled whether you’re making a short advert of 30 seconds, a documentary or film. We were producing a lot of content promoting tourist sites and sometimes interviewing clients as well. It was no surprise that video content/multimedia really started to take off especially when smartphones were introduced and other platforms started to grow like Instagram and then eventually TikTok came along. I benefited in the early days as there were few players and I did lots of simple videos of the Camino de Santiago, a pilgrimage trek taking various routes and ending in Santiago de Compostela. Again all of this was in horizontal format even when smartphones started to get popular.

Camino de Santiago

From Porto to Santiago de Compostela: Portuguese Coastal Way

From Sarria to Santiago de Compostela: French Way

Over the years I must have done over 100 videos for CaminoWays.com with over a million visits in total as they are pretty specialist videos on a very low key budget!

My latest collaboration with Roland Quesnel has had over 500,000 visits.

https://www.youtube.com/watch?v=AUjtuNOZe4Y

In terms of length I was always advised that as the average user has a short attention span the videos should be not more than 2-3 minutes. The whole concept of attention span is a complex one. People who are researching a destination to visit have a longer span than someone watching another influencer eat apple pie!

Needless to say all are in horizontal orientation. You can see they’re fit for purpose covering the landscapes and sense of place, not just a person in portrait mode! They can all be easily viewed on smartphones even if you have to rotate the phone which is normally automatically done for you. Of course, the world doesn’t just revolve around smartphone usage. People still complement this with desktop, be it a pc, laptop, chromebook, tablet etc. There’s also too many bugs out there so you can’t always rely 100% on your smartphone. Some tasks in an Android or iOS have to be reverted to desktop or vice versa!

So what’s changed?

Yes so what’s changed and why are Google Maps saying videos should be vertical and not horizontal? The only reason Google Maps give in their “Tips for making truly helpful videos” is “Keeping your videos vertical will ensure that other people don’t have to turn their devices to watch”. Wait a minute what about photos? Besides my Google Chromebook is a device! So you certainly don’t have to turn that device to watch a video in Google Maps!! However, I get what the comment is trying to say because, in the mobile centric world that we now live in, most users will use a smartphone to open Google Maps and it would be easier or quicker for them to view in vertical mode. Are there many people out there like me who use Google Maps on desktop alot too? In addition it may be easier but would it be better? Well that depends if the video is of a landscape or trying to best capture the place or on a host of other factors which depend on the individual circumstances! I’ve also heard that Google thinks vertical videos get more views but I haven’t been supplied with any further detail to be able to open up the discussion.

It’s also true that dramatic growth in smartphone usage has spurred on the growth in social media and multimedia content with the likes of Instagram, TikTok, Facebook shorts etc so vertical suits smartphone users on mobile as we like to call it. Most of this content is instant and short in length. So I can understand why vertical is in the thinking.

The changes to video content originate from the Guiding Stars 2022 announcement where the selected smartphone video images appeared to be all in vertical mode like the scenic pan shot.

In the Contributor Conversation master class with Google Maps Product Manager, Masa Ui (see the September 2022, You’re invited to a Contributor Conversation post by @Kristen_NYC ) Masa mentions the importance of vertical videos. This is amplified in his advice in “what kind of videos we need” in the Contributor Conversations_ Video posted on 19th December 2022 .

But we can’t forget about purpose. A lot of Google Maps is about promoting landscape not portrait. In fact, having closeups of people in Google whether photo or video is discouraged but it may be better to capture the ambiance and promote say a restaurant in horizontal orientation!! I therefore believe that a vertical solution doesn’t always fit so there’s a roll for horizontal videos too. Other platforms like YouTube and Netflix are in screen mode so horizontal hasn’t gone away. So surely we should be able to continue to use both orientations, depending on context?

I remember that Google Maps was first rolled out on desktop where you could upload photos and videos. Now it’s getting into vertical videos which is fashionable. I don’t believe that means that we do away with horizontal orientation. Until there’s more restrictions on the parameters of what users can upload, nothing is likely to change anyway. Besides, there’s already a lot of successful video content on Maps in horizontal orientation. It would be too draconian for Google to remove all old video content. If you use Google’s own Movies App what do you get as an end result? Yes of course a horizontal video made up of vertical and horizontal clips if you like that sort of thing!!

What do you think? Do you think there’s a place for landscape oriented videos on Maps?

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Hi @MarkAuchincloss

I realized that tall videos are better than wide videos on Google Maps a few years back. I noticed how the quality of videos degrade a lot during upload to Google Maps. I did some testing and found that the videos get cropped to a maximum width. This max width is only a few pixels. Because of this tall videos survive the compressing and cropping a lot better than wide videos. The difference is not subtle - it is huge.

You could insert the link to one of your high res videos after uploading to Google Maps to demonstrate the difference. And do the same with a tall video.

I think it makes sense considering that using Google Maps on a mobile device is the norm today. There are other dedicated platforms for sharing videos.

All the best

Morten

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hello @MarkAuchincloss , in fact, just like the speed of technology, camera lens speeds change a lot every day. What is mentioned there is a recommendation. The photograph can change a lot with many factors such as the camera taken, the place where it was taken and even the daylight. I think it is necessary to decide on the best photo with a mix of these factors. I usually shoot horizontally if I’m going to share something in nature, or vertically if I’m going to share a place like a store.

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@Gezendunyali

If you like to get a lot of views on your still photos on Google Maps, I recommend always to use the horizontal orientation.

See this post for arguments:

https://www.localguidesconnect.com/t5/General-Discussion/How-to-adjust-the-framing-perfectly-for-Google-Maps/m-p/3526332

Cheers

Morten

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I must say, if this question was asked maybe even 5 years ago, I would answer that all videos should be taken horizontal. Vertical video is a sin (or rather, was).

But time changes, and mobile phones are practically part of someone these days, and the majority of the time, they will be using their phone in vertical mode. Especially in the era of Tik Toks, IG shorts, and any of these short video sharing system. They’re all in vertical orientation. When people are using Google Maps, they will be using it in vertical mode, and it’s more convenient to keep their phones vertical while watching video. So with this, I feel the proper orientation for videos on Google Maps would be vertical.

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Thanks @MortenCopenhagen for your interesting comments. Did you share anywhere your conclusion that "tall videos are better than wide videos on Google Maps " ? Another way of interpreting what you’re saying is that it’s an unforeseen quirk in the system which has led to a potentially undesirable outcome ! If it was that transparent then the user would be aware of any quality difference when uploading. We are expressly asked to crop in Instagram so we explicitly know that it’s better to do a vertical image. To my eye I’m not sure the subjective difference is “huge” but I would welcome a further,wider discussion on that. Does it mean photos are “better” in vertical?

Yes I agree with you using the mobile app is the norm. However,it would be very mundane if all videos were only in vertical. Google Maps is not that kind of platform, it’s a lot different to Instagram and similar short content platforms because its focus is much broader. It encompasses places, landscapes, scenery, architecture, culture, history etc. Horizontal videos can bring this out better than a vertical shot. Besides it would be inconsistent with photos. So depending on the circumstances there should be flexibility to choose between vertical or horizontal videos.

I believe that some further changes are needed to enable the user to upload better quality videos in the future.

Cheers.

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Hi @Gezendunyali thanks for your observations. I broadly agree with you there so thanks for supporting the use of both orientations. While it may be good to do a vertical of a store what about close-ups? Google’s latest best practice which I refer to in my article covers food shots on a plate which I much prefer to do in horizontal to get everything well centred, focused and in the image.

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Hi again @MarkAuchincloss

Good luck hoping to get quirks fixed and changes made to Google Maps. This is not very likely to happen. I’m sorry, experience tells me this.

I explained how Google Maps makes extra cropping to still images in the link shared with @Gezendunyali this auto cropping makes horizontal images much safer than vertical pics. Please read the link including the comments.

Did you test as suggested? The setup might have been changes since I tested it. You can just look at the file sizes of videos on the image servers to get an indication of the compression.

It was a surprise to me that tall videos are better when the wide format is better for stills. Please make some tests if you don’t believe me. And no, I don’t recall publishing these results.

You are free to upload horizontal videos if you are happy with the quality loss. I’m not. And none of us get to decide the orientation, cropping and compression applied by Google Maps when showing our images and videos.

I remember previous discussions with video creators who were very unhappy with the loss of quality.

If you want we could plan and conduct a test together.

Cheers

Morten

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@iyudhi yes that’s so true, I call it the TV-like view !! Yes I know times change but so does technology. Your smartphone was built to do a lot more for you than just to hold it vertically ! When you turn it around horizontally you have a whole new world at your disposal !! Thanks for commenting.

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@MortenCopenhagen again fascinating observations and it seems to be a surprise to all of us. I agree that quality should be better. I was just trawling through some recent videos I posted of both orientations and to my naked eye the differences aren’t huge but I accept neither are up to any professional standards like many of us mortal users !! Let’s wait to see other contributions but I accept it maybe wishful thinking waiting for further changes to Google Maps although when they do come they could be big !!

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@MarkAuchincloss Definitely can’t disagree with you there. As an old schooler I still prefer to take videos horizontal. My comment was mostly an observation on what’s currently happening right now. There’s also a reason that Youtube videos are still taken horizontally, but vertically for Youtube Shorts. It’s just the matter of the medium where you consume the content. Personally I would rather not move my phone around while browsing reviews/video reviews on Google Maps.

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https://www.youtube.com/watch?v=gt3jilwnRQg&list=WL&index=1&t=5s

This should be the video link about “what kind of videos we need” in the Contributor Conversations_ Video posted on 19th December 2022.

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@AC50 thanks for the like,it’s much appreciated, my first !!

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Ich habe deinen Bericht mit Spannung gelesen @MarkAuchincloss !!

Hervorragende Arbeit was du zusammengetragen hast und bereits viele gute Antworten.

Ich habe mir auch den Contributor Beitrag über deinen Link angesehen und fand vor allem die Aussage man möge experimentieren und sie seien gespannt darauf welche Art der Videos zur Verfügung gestellt werden sehr interessant .

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Wow, ¡que gran tema de conversación sobre el asunto de los videos @MarkAuchincloss !

En primer lugar quiero indicar que para mi siempre lo correcto ha sido grabar videos de forma horizontal, tal como vemos las peliculas cuando vamos al cine porque refleja o representa mejor la manera en que vemos el mundo con nuestra propia vista.

Por esa razón cuando hace algunos años descubrí que otras aplicaciones como IG mostraban videos en vertical lo sentí como una aberración y los vi con desagrado. Sin embargo la tecnología avanza rápidamente y ahora otras aplicaciones tienen los videos verticales como su principal contenido. Un ejemplo de ellos es TikTok que yo no utilizo de forma personal pero cuyos videos se repostean en otras redes sociales con gran éxito. Y lo peor (para mí) fue cuando de manera inesperada YouTube lanzó su opción de Shorts. Claramente necesitaban esa alternativa para competir con el avance de TikTok, y del mismo modo IG lanzó su opción de historias con fotos y videos en alineación vertical.

En cuanto a los videos en Maps siempre subía los videos en alineación horizontal como lo hago normalmente con las fotos, aunque hasta hace algunos meses los videos no se estaban promoviendo tanto dentro de Google Maps a pesar de que esa opción ha existido desde hace algunos años y que te dan 7 puntos, a diferencia de los 5 que te da cada fotografía. Pero el tema de puntos es el menos relevante para esta conversación.

Por supuesto que siempre ha sido evidente la baja calidad que tienen los videos en Maps una vez que los cargas. @MortenCopenhagen señala que la compresión de los videos horizontales es mayor que la de los videos verticales, pero yo no tengo la menor idea de como hacer pruebas para saber el ancho máximo al que se degradan los videos cuando se cargan en Maps y de verdad agradeceria si nos explica como hacer ese tipo de prueba, porque ahora ya he subido varios videos verticales y ambos (horizontales y verticales) se ven horribles, jajaja (aún cuando los he grabado en 4k y a 60 fps). El tema de la calidad de los videos que subimos es un tema que Maps tiene pendiente con todos los usuarios desde… ¡siempre!, y espero que Masa Ui este trabajando muy fuerte para resolverlo. Sobre todo ahora que están promoviendo de forma muy clara el uso de videos en nuestras contribuciones.

Pero es muy importante tener claro como se ha desarrollado la difusión sobre el uso de videos en Maps:

  • Octubre - Noviembre 2022.

En este periodo se llevaron a cabo las sesiones de Contributor Conversation específicas sobre videos donde Masa Ui nos dió varias recomendaciones, y cuyo video se publicó en You Tube el 19 de diciembre. Mark ya ha publicado las ligas del post de difusión de esas sesiones y del link del video publicado en YT en este post.

En su charla principal Masa Ui nos explicó que las personas prefieren ver videos mayores a 15 segundos cuando esta buscando recomendaciones sobre que hacer en ciudades o vecindarios, pero que cuando están en la ficha de un establecimiento (placesheet) prefieren ver videos mo mayores a 10 segundos que muestren el ambiente de ese lugar a través de tomas “hero” o panorámicas cortas. También brinda otras recomendaciones generales para los videos como fijar la toma, encuadrar con la regla de tercios, no hacer zooms ni paneos excesivos, etc. En esa charla anunció que muy pronto se podrían incluir videos en las reseñas junto con las fotografías, para resolver un problema existente hasta ese momento.

Pero lo más importante vino al responder las preguntas que se habían enviado previamente. Una de ellas preguntaba especificamente que era mejor entre videos horizontales o verticales. Su respuesta fue: “Verticals videos are good, we are optimizing our views for verticals”. Esa respuesta fue muuy sorprendente para mí. Sobre todo porque durante su charla se mostraron muchos videos verticales que ademas incluían textos y promovían videos con audios que narraran la experiencia al visitar el lugar.

Otro tema relevante sobre videos fue cuando explicó que estaban preparando y definiendo métricas diferentes al número de vistas de videos que permitieran evaluar si un video era útil realmente. Ejemplos de posibles métricas que mencionó fueron: segundos promedios vistos, número de personas que lo vieron, personas que lo vieron y lo abandonaron, videos totales vs videos abandonados. Un punto final relevante fue cuando señaló que quieren ver muchos tipos diferentes de videos, tanto informativos como creativos, que van a medir como reacciona la audiencia, pero que no pueden hacerlo si no hay suficiente material para mostrar. En el cierre de su presentación agregó que ellos (el equipo de Maps) quieren experimentar con esos videos, que van a impulsarlos y mostrarlos y quieren descubrir la mejor manera de aprovecharlos. ¿Interesante, verdad?

Esa presentación confirma que hay un gran interés del equipo de Maps por desarrollar el tema de videos dentro de las contribuciones . Yo les pido que lo vean y escuchen detenidamente para que descubran otros datos verdaderamente interesantes:

  • 7 de Diciembre 2022. Anuncio de Guiding Stars 2022

Durante esta presentación Masa Ui tuvo un segmento donde anunció públicamente a toda la comunidad las novedades sobre videos que ya estaban disponibles en Maps: la posibilidad de agregar videos en las reseñas y también la posibilidad de agregar video en los Photo Post o Media Posts. También confirmó que los videos iban aparecer de manera más predominante en las fichas de los negocios (placesheets) y específicamente motivó a todos los usuarios de la plataforma a subir videos en lugar de fotos. Explicó que están experimentando y quieren saber que funciona mejor para los usuarios y los contribuidores.

  • January Newsletter from Local Guides

En este correo en particular ya hay una invitación específica y clara para postear videos verticales en lugar de horizontales.

Mis ideas finales. Desde la charla de octubre-noviembre con Masa Ui yo comencé a probar con videos verticales en lugar de horizontales en Maps. No he llegado al punto editarlos ni de incluir texto o narraciones en ellos. Si están obteniendo mayores visualizaciones pero quizá es porque Maps esta mostrando de manera mas evidente los videos que antes. Mi punto de vista es que podemos seguir publicando tanto horizontales como verticales y los videos ya existentes en la plataforma seguirán disponibles ahí, no hay necesidad de eliminarlos pues es información que esta lista para ser utilizada y valiosa mas allá de su visualización en forma horizontal o vertical. Creo que Maps se esta adaptando a esa tendencia de videos verticales que tienen otras redes sociales y que ya es muy común por el hecho de que los dispositivos móviles son de mayor uso cuando estas recorriendo la ciudad, que las pc o equipos de escritorio aunque algunos también usemos esos equipos.

No me parece mal que se suban videos verticales a Maps porque no vamos a subir un trabajo documental en la aplicación, sino un video de no más de 30 segundos que brinde información práctica y rápida, que sea útil, sobre un lugar a quien está interesado en ese establecimiento. Es una cuestión de adaptarse a las herramientas físicas disponibles.

Pero estoy aquí dejando un comentario que bien podría ser una publicación por si misma, jajaja. para sumarme a la conversación propuesta por Mark y deseando escuchar otras opiniones, pero sobre todo a la espera de que la calidad de los videos que subimos mejore significativamente porque en este momento está en un nivel que es casi basura. Aunque Masa Ui reconoce ese problema y lo expresó en el video de Contributor Conversation, de verdad espero que lo resuelvan pronto.

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Excelente comentario @LightRich . Te agradezco mucho. Es un gran resumen de donde estamos. ¡Te perdono por su longitud! Estamos de acuerdo que deseamos más cambios para mejorar la calidad de vídeos. Cargar solo en un formato vertical no es la solución debido a sus deficiencias para capturar todo lo mejor de un lugar y las limitaciones de píxeles.

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Loved The videos @MarkAuchincloss and it gives us an opportunity to know who you are. I know we have had this discussion about horizontal or vertical but I love your Horizontal videos, it captures way more. But I am still thinking for shorts Under 20 seconds we may be better doing Horizontal on Google maps,

Again I love the videos. Keep the videos and great discussion like this going…

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Thanks for such kind words of encouragement @TerryPG I am most grateful to you. I agree with you. I always take close-up shots of food or drink in horizontal, will be difficult to change my habits!

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Thanks so much @Stephanie_OWL Yes I agree with you let’s keep experimenting. I tried to add a new video using the Google Photos Movie App but I’m waiting for Maps to accept it unlike normally with photos it’s not instantly accepted !

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May Allah bless you +:+:-:- That’s the thing :heart: Johar someone will like us :heavy_heart_exclamation: