Google Maps reviews visible only to me but not to others

[Alkindi1]

Hello Google Moderators,

I am experiencing an issue with my Google Maps contributions.

When I view my profile while signed into my account, it shows that I have 338 reviews. However, when I open my profile from another Google account or in Incognito mode, only 98 reviews are visible.

Additionally, when I post new reviews, they appear as published on my account, but other users cannot see them on Google Maps.

Could you please review my account and check if my reviews are being filtered incorrectly or if there are any restrictions affecting the visibility of my contributions?

Thank you.

مرحبًا مشرفي جوجل،أواجه مشكلة في مساهماتي على خرائط Google.عندما أفتح ملفي الشخصي وأنا مسجل دخول، يظهر أن لدي 338 مراجعة. ولكن عندما أفتح الملف من حساب آخر أو من وضع التصفح الخفي، يظهر فقط 98 مراجعة.بالإضافة إلى ذلك، عندما أنشر مراجعات جديدة، تظهر عندي في الحساب كمنشورة، لكن المستخدمين الآخرين لا يستطيعون رؤيتها على خرائط Google.هل يمكنكم مراجعة حسابي والتحقق مما إذا كانت مراجعاتي يتم فلترتها بشكل غير صحيح أو إذا كانت هناك قيود تؤثر على ظهور مساهماتي؟شكرًا لكم.

[WilfriedB]

Hello @Alkindi1 welcome to the Local Guides Connect community!

You don’t need to write your posts in multiple languages since there is a translate button below each comment box:

@Alkindi1

Could you please review my account and check if my reviews are being filtered incorrectly or if there are any restrictions affecting the visibility of my contributions?

No, we cannot see anything else about your account besides that what is public. We are all local guides as you, but might provide some tips.

@Alkindi1

… when I open my profile from another Google account or in Incognito mode, only 98 reviews are visible.

All our contributions are checked by an AI filter. Not only for obeying the rules, but also to prevent spamming. If any of the reviews, photos or videos are rejected, it is simply not published, but Google will not notify us about that. Neither do we get any information, why it was rejected.

You are correct with observation that 240 of your reviews are hidden, i.e. not published. But not only that. You did post 1175 photos and 11 videos. Thereof only 870 are public, thus 316 photos or videos are hidden.

If you attach any media to a review and only a single photo or video is rejected, the entire review including all other media attached to it will be hidden. So of your 240 hidden reviews, some could be hidden because of text not being accepted and others because of a rejected photo or video.

Looking at your published media, it looks more like a photo album with memories of your vacation, rather than (as it should be on Maps) information about the points of interests, such as restaurants, hotels, shops or tourist attractions. Besides that, I see many redundant pictures, which is against the rules given by Google Maps. Both facts could have led to rejection of your contributions.

I addition to checking each single review or media upload, the filter also considers your previous behavior. With a high rate of rejections, the filter becomes more and more rigid over time, until nothing will be accepted anymore.

As a start, I recommend reading @MortenCopenhagen’s series of articles How to Get In and Out of Trouble: The Main post