Hi all,
Trying to edit a location on Google maps (My townhouse I purchased, and the private street it’s on)
However it keeps being denied. I’ve tried multiple times both on my phone and my computer to be as zoomed in/precise as possible with my details and selections.
However, things continue to be denied.
Any ideas what I can do to prove the information / edits I am making are valid?
- The pin on the map marks my address/house as building 70 when in-fact it’s 50 and all documentation I have (including the number on front of my house) confirm it’s building 50, unit 8. The pin shows a completely wrong building for Building 50 unit 8.
- The street we all live on is private, again all documentation confirms this, and we pay out of pocket for the road maintenance. Yet when I try to mark it as private, it’s denied.
- The road is a one-way road with a clear entrance to the road on one side, and an exit to the road on the other side, yet again this is being denied. However even the signs along the road confirm it’s a one-way road.
Looking for suggestions on who can help, what I can do or provide to help this process, and what I should do to move these requests in the right direction.
Any suggestions welcome!
3 Likes
Hi @ExtremeFiretop
Adding private homes on Google Maps is against the guidelines.
Please see Places you can't add to the map - Google Maps Help
Google Maps is currently focussed on getting more roads added at the cost of not caring much about naming roads.
If it is very important you such data issues are better dealt with in the Google Maps Help Community. The one way property of a road can also be addressed there. But you need to provide proper and official documentation.
3 Likes
I believe there may be some confusion, I’m trying to fix an address pin / road attributes which is a different workflow than “adding” a home to the map.
The home / address already exists on the map, but I am trying to edit it’s location which is wrong.
Currently the map shows my home as number 70, and shows a different building as number 50, I am trying to swap that around so it’s accurate, not add any new home to the map.
I understand private residences can’t be added as places (POIs). I’m not trying to add a place listing for my home. I’m trying to correct an existing address pin (“Wrong pin location or address”) and correct road attributes (one-way + private road) using the “Add or fix a road” flow. Which is not working as expected and being denied.
Arhh, okay. If you had used the terms “fix an address” I would have gotten it.
My experience with editing addresses is not good. Moving an address often results in it being duplicated if approved.
Please seek help on this in the Google Maps Help/Support community also.
1 Like
No worries, sorry this is my first time trying to navigate this journey and the lingo has not come to me yet.
I appreciate you taking the time to help guide me, I really needed someone with more experience to come in and point in the right direction.
I’ll make a post in the Google Maps Help and see if someone can guide me further.
Appreciate your time!
1 Like
This kind of issue comes up quite often on the official Google Maps forum. I usually suggest submitting feedback directly to Google Maps instead
2 Likes
I just recently posted to the Google Maps Help forum with photos and links to my city map with lots numbers and addresses as evidence. I hope that a Product Expert can help with the correction.
Are you suggesting I submit feedback directly to Google Maps now or try with a product Expert on the forums? I was under the impression a Product Expert could edit it when I provide evidence..?
Hello @ExtremeFiretop a Product Expert can’t edit things directly, because they’re basically the same as us—just regular Google Maps users. What they can do is give advice or guidance, like what I did above by sharing a reference link.
If you send feedback directly to the Google Maps team, it will be reviewed by Google Maps’s internal team, and they’ll make changes if the feedback is considered valid.
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Unfortunately this isn’t enough alone, which is the reason for me coming to these type of forums with people of more experience or ideally, rights to edit.
The link you referenced basically gets me back at the start of my journey.
I need some human to review the evidence and update/edit manually. I’ve already submitted many corrections, and even feedback directly to Google Maps, and my edits continue to be denied/blocked/disapproved.