Feature Request: “We know when a question in Google Maps is good or bad. We want to let you know.”
Thanks to all your feedback on questions, we’ve streamlined the process to escalate a bad question to our product team. Next time you see an awkward translation or question that is off topic for the place, you can click the flag in the lower right, select the category that is most applicable, and optionally include a more detailed description of the problem. Use the hashtag #LocalGuides in the description to let the team know it’s coming from a Local Guide.
Your feedback helps us to improve the user experience for users in every country, and for every place. This feature is currently available in the latest version of the Google Maps Android app.
@iyudhi You and your fellow Local Guides in Indonesia brought this issue to our attention in January. In addition to making improvements to the questions themselves, we wanted to improve the process for getting your feedback. Hope this new update is helpful
@Corrie Is there a chance that the flag could be put in the same ‘window/panel’ as the Question itself? My eyes are focused on the question, and the three possible answers and if I’m struggling to understand the question, I would just hit on ‘Not sure’ as the way out rather than search for a not-so-obvious 4th option. That is before I knew about the flag, of course… but for general users, that will be the case!
@Corrie wow! That was a quick turnaround! And the person who pointed it out got credit and feedback from the team. I Must say I’m pleasantly surprised! You guys are spoiling us! And it feels
Long past are the days when we shouted at the wind asking for features or solutions and the feedback we got was the idea getting implemented 2 years after, without much fanfare. Those were the days of Google wave and the Google Apps account migration kit so the Google Apps users that wanted to use their custom domain for sign on to G+ or migrate G+ data from our Gmail account to our shiny new custom domain… Hah so plz, more spoiling, less posting.
Now I’m so happy I’ll write at least 5 long reviews… Haha see? I it works!
How would one best make suggestions to changes in the wording of a question or 2?
The one top of mind to me is something along the lines of “Does this restaurant have counter service?”. In many parts of the world, this (“counter service”) refers to being able to order at a central location and then finding an open seat - as with most “fast food” eateries in the USA - as opposed to being seated and a server taking (and delivering) your order to your table (“table service”). In other parts of the world, this (“counter service”) refers to actually seating at a counter (much like a bar, or a classic American 50’s diner), where you can watch the service staff and cooks prepare your meal.
@Ale5ander That is correct. “This feature is currently available in the latest version of the Google Maps Android app.”
@HLecuanda_H-Lo Thank you! We will do our best to keep it up. Hopefully you have seen the wave of new features we are testing/rolling out. While we can’t always tie it back to an individual post like I was able to do here, we really do take your feedback to heart. It takes time to implement changes, but we do
@Benjet415 You can actually enter text in the optional field, this is where you can add suggested rewording or translations or just give context on what makes something awkward or a bad fit. Your example is great feedback to include.
@Corrie so I decided to try it, got an awkward question about a place and followed the above procedure. Touched the flag thingy, which gave me categories about why the question could be wrong for the place. GOOD! but then I got this:
I’m all too familiar with it. That’s the screen I get when some apps crash. But maps seemed to be happily chugging along, so now I’m confused did reporting the issue crash maps or a part of it? Could be, my device is almost EOL (my trusty Nexus 4 will have to die before I change it for anything else) or perhaps that’s where I’m supposed to further detail my feedback. If so, maybe it needs to be clarified on the form. Are crash logs necessary? That was the scary part of the form.
Thx in advance! U guys made me fall in love with Google all over gain. Our relationship had been a bit cold as of late n.n
@Benjet415 wonderful! I did get thrown off because I’ve only seen that screen as the last deathly gasps of an agonizing app while it de-rezzes into a milion tiny crystal cubes.
I have a question about the Quention feature: Are we able to go back to edit our answer for previous questions? For example, I might have said a certain place is not wheelchair accessible, then later found out it actually is. I would love to be able to change my answer for the benefit of the community.
@HLecuanda_H-Lo Ah! We have a SwiftKey user in the audience! Just wanted to give you a shoutout for using SwiftKey.
This is a cool feature, but I agree with the comments about the flag being out of general view when we are focused right in the middle of the screen.
I think I saw this recently and might have pressed it just to see what it did. I will be using this more often as sometimes I do feel the questions are redundant.
Ghosh! I have answered so many qestions as not sure didnt know this options exists in the first place to comment on the question itself.
I suggest teh flag should be there somewhere on the question screen rather than in the corner, this will give a better visibility and option for the user to choose than to select a wrong option/ not sure answer.
did reporting the issue crash maps or a part of it? Could be, my device is almost EOL (my trusty Nexus 4 will have to die before I change it for anything else) or perhaps that’s where I’m supposed to further detail my feedback. If so, maybe it needs to be clarified on the form. Are crash logs necessary? That was the scary part of the form.