Deleted Review Still Visible to the Public

Hello Local Guides team and community,

I need help regarding a review I deleted from my Google account more than 24 hours ago. Although it has been removed from my “Your Contributions” page, the review still appears publicly when viewed from another account or in incognito mode — both in the Google Maps app and in browsers. I have already cleared cache, tried on different devices, and even waited more than 24 hours, but the review is still visible to the public.
I also submitted a report through the Local Guides “contribution not appearing” form, but I’m not sure if this falls under that category, since the review was intentionally deleted. Any suggestions or help would be greatly appreciated.

Thank you in advance!

1 Like

Hi @Wingardium,

Sometimes when you delete a review, it may still show up for others for a short time. This can happen because Google’s servers take some time to fully update.

You already did the right steps — clearing cache, trying other devices, and waiting more than 24 hours.

But since the review was deleted, the “contribution not appearing” form may not help much, because it’s meant for missing (not deleted) reviews.

What you can do:

  • Wait for 1–2 more days — it usually gets removed automatically.

  • If it’s still showing, contact Google Maps Support directly.

  • You can also post a follow-up in the Local Guides forum with details or a screenshot.

Hope it gets fixed soon.:slightly_smiling_face:

Karuna Babu
(Local Guide Level 6)

1 Like

Thank you very much for your advice and explanation. I really appreciate it

Try sharing the direct link to the review and others can take a look.

Most likely, this is just an issue of delayed synchrony between the thousands of Maps servers.

https://maps.app.goo.gl/2EJjxvZxv49wPrhL7

The review that still visibly from username A two weeks ago

Google Maps ==> this is the link that should be deleted

This is what I get when opening the review:

This is what we see when a review was removed.

What Maps user profile was this posted from? And how are you related to that profile?

But the review with username A still visible, although that review have been deleted from my contribution page. That profile is me. I have deleted my review from those business, but after i checked used incognito mode the review still visible. For the maps link Google Maps

I saw the review

And seconds later I can not see it. So it is as mentioned before probably just delays in synchronizing the servers.

Why is this so important? Did you agree to taking it down after a conversation with the owner?

If you unrestrict your Maps profile we might be able to understand this better.

Thank you for checking. Regarding the reason — it’s a personal matter, and I prefer not to share the details publicly. Also i don’t communicated with business owner.

As for my Maps profile, I prefer to keep it restricted for privacy reason. I hope you understand

Hi Mr @MortenCopenhagen !

Hi @Wingardium as well as @KarunaBabu .

I think a Lot of have been said regarding the issue .
Waiting more than 48 h could be well set to check it as said!

Anyway we can understand and respect the privacy of @wingardium aside I think for further assistances @wingardium should unrestricted his account.

Something Mr @MortenCopenhagen could confirm!

#LG.

1 Like

Thank you for the follow-up, and I appreciate the discussion around this.

I understand the concern regarding profile visibility. However, I prefer to keep my profile restricted due to personal privacy reasons, and I hope that can be respected.

If there’s an alternative way to verify or resolve the matter without changing my privacy settings, I’m definitely open to that.

Happy to follow any guidance from @MortenCopenhagen on how best to proceed.

Thank you for sharing your thoughts.

Yes, I agree with you @Laurent

1 Like