Crashing google maps

Google Maps tips & tricks
1

Hello,

What is happening to google maps???

Nothing seems to work well last months/years???

Now i cant open google maps anymore, it keeps crashing ALL THE TIME.

What is gooing on with maps?

I want an clear answer, not a useless question back!

I dont hide that i am really getting pissed off…

I helped build google for over 4 years, i dont like to be treated like this :face_with_symbols_over_mouth:

Everyday another problem show up!

I know they have to pay billions to europe for something. Has this something to see with the problems last months?

We the people who help for free have the right to know what is gooing on!

3 Likes
2

Google Maps App is working fine on my side, @De_Rouck_Sidney

I am on the public beta version 11.7.2, running on Android 12 with a Pixel 3 XL with 128 MB

I personally can’t say that the App is crashing all the time (it is not crashing at all) so probably the issue need to be searched in another direction. That’s the reason why I am adding App version, OS version and Device model, because this may help the team to check. Also, as you can see, yours is the first report about this issue, or at least I haven’t seen any other report yet.

Can you please add some more detail? The information that “Nothing seems to work well last months/years” seems to show that the issues with the App started long time ago, but honestly if someone have to troubleshoot the issue is as a too much generic information.

On the meantime, as the issue seems to be fully or partly related to the user side, have you tried already the classic steps of “clear cookies and cache, logout, reinstall the App, update to the latest version and login again”?

2 Likes
3

Hi, @De_Rouck_Sidney

According to this article (How to fix Maps when it crashes ), if the Google Maps app on your phone or tablet crashes or has other issues that affect your experience on Maps, try the following steps:

  • Update Google Maps.
  • Clear storage in the Settings app on your device.

But if you continue to experience the issue, send us feedback.

4

Hi @De_Rouck_Sidney ,

Thanks for reaching out to us!

Are you still experiencing this? If yes, can you please try to uninstall the latest Maps updates and install it again from the Play store? Let me know the results so I can assist further if needed.

1 Like