Contributor Badge Review Progress Keeps Resetting to 0 & No Level 9 Congratulations

Hello everyone,

I hope you’re doing well.

I recently reached Level 9 as a Google Local Guide with 55,368 points, and I’m very happy to continue contributing to Google Maps.

However, I’ve noticed a strange issue with my Contributor Badge.

The requirements for Photos and Places are completed, but the Reviews section behaves strangely.

Here’s what happens:

  • I add the first review for a new place.
  • The badge progress changes to 1/1.
  • Then, after another contribution, it suddenly resets back to 0/1.
  • If I add another first review, it goes back to 1/1, but after another contribution it resets again.

This keeps repeating.

What confuses me is that I have already published 281 reviews, so I don’t understand why the Reviews requirement never remains completed.

In addition, I reached Level 9 yesterday, but I haven’t received any congratulation email or notification from Google.

Has anyone experienced the same issue?
Is this a known bug, or should I contact Google support?

Thank you in advance for your help and advice.

Best regards,
Oussama Oufkir
Google Local Guide – Level 9

@Oussamaoufkir selamat ya atas pencapaiannya yang sudah di level 9. Semoga seiring berjalannya waktu akan terus bergerak mendekat level tertinggi yaitu level 10.

Dan mengenai pertanyaan saya memohon maaf belum bisa menanggapi. Semoga nanti akan terjawab dengan teman-teman yang lebih memahami. Sabar yaaaa

Thank you so much @TitikMariati

@Oussamaoufkir baik sama-sama. Kembali kasih

Hi @Oussamaoufkir

Two factors to consider:

The New Contributor Badge only has one level and not 3 levels as all the other badges.

I checked your Maps profile and noticed that you probably overlooked one important photo guideline. Google Maps is about the places, hence we should not upload any photos with recognizable faces. You have shared a ton of private photos with faces. Please remove them.

I’m quite sure that this violation is a contributing factor to why about a third of your reviews are currently taken down by the spam filters. You wrote 289 reviews, but only 199 are public.

When reviews get taken down it can influence the status of your badges.

To ensure that our reviews are helpful to fellow Maps users, please check these 4 questions.

We want to hear your personal experiences and whether you liked the place and why.

Hi @MortenCopenhagen

Thank you very much for taking the time to review my profile and for your detailed explanation. I really appreciate your help.

I understand your point regarding photos with recognizable faces. In my case, most of the photos I upload are taken at public events such as conferences, seminars, official inaugurations, graduation ceremonies, festivals, sports matches, cultural camps, and other public gatherings. These photos have often already been published publicly by the event organizers or official pages, and my goal is to document the place and the event for other Google Maps users.

As a journalist, I regularly attend these events to report on them and share what visitors can expect. I believe that photos from public events can help people discover a place, understand its atmosphere, and decide whether they would like to visit it.

That said, I certainly respect Google Maps policies. If these types of photos are considered inappropriate for Google Maps, I will review my contributions and remove any photos that do not comply with the guidelines.

Thank you again for your advice and for helping me improve my contributions.

Thanks for your reply. It is easy to see and understand that you are describing events in your reviews. The problem is that Google Maps is different in scope from other “media”. Maps users expect to read about the place to decide if they want to pay a visit or not. Reading information about a one time (?) event is not helping them to know what to expect. As the event is always over when they read your review.

In my country such events with dignities is not nessesarily helt at a place relevant for the event.

So in my opinion, reviewing events under the places where they were helt at is not in line with what Google Maps intended.

But don’t act on my opinion only. Hopefully, others will share their opinions also.

All the best

Hi Morten,

Thank you very much for your explanation and for sharing your perspective. I truly appreciate the time you took to review my profile and provide such thoughtful feedback.

I understand your point better now, and I will take your advice into consideration while reviewing my future contributions on Google Maps.

Thank you again for your kindness and willingness to help. I wish you all the best as well.

Hi @Oussamaoufkir
I believe @MortenCopenhagen explained perfectly the issue, and my feelings is that more and more reviews will be removed soon, because totally irrelevant (together with the photos) to understand how the place is

My suggestion is to fix the actual issue first, removing/editing that kind of reviews and photos.

Hi @ErmesT

Thank you very much for your advice and for taking the time to look at my case. I really appreciate your feedback.

I understand your point, and I will review my contributions and make the necessary changes to ensure they comply with the Google Maps guidelines.

I have also noticed something over the last two days: the number of views on my contributions has stopped increasing, whereas previously it was growing every day. I’m not sure if this is related to the issue with my reviews or if it’s just a temporary fluctuation.

Thank you again for your help. I appreciate all the guidance from the community.

Thanks, @Oussamaoufkir
Please try to think as a “user” of Google Maps, not as a journalist.
What do you want to know when you check Google Maps before to visit a place? What would you see when you check an event venue? The faces of the people who attended a previous event? Honestly I would like to see the rooms, I would like to know the services they provide, I would like to know if someone had some issues when they organised something in there. This is the scope of Google Maps, and it should not be confused with a personal blog.

Thank you @ermest for your explanation.

I understand your point much better now. You’re right that I should think from the perspective of a Google Maps user rather than as a journalist. The main purpose of Google Maps is to help people understand the place itself and decide whether they want to visit it.

This discussion has helped me see the difference more clearly, and I will review my contributions to make sure they focus more on the place, its facilities, services, and the visitor experience rather than the event itself.

Thank you again for taking the time to explain this. I really appreciate your guidance.