Changing account email address

I hope someone can help/offer advice.

My email address has been [REDACTED] and back in 2018 became an active Google Street View user.

My company has rebranded and I have changed my email address in Google to [REDACTED] and all Google accounts such as Google Analytics and Google Search Console, for example, all work fine.

However, when I come to use the Street View APP it asks to log in and says the account is already been added.

I think the switchover is causing a bug in Google as the new email address isn’t known.

When I login here I can see the email address has switched over cleanly.

[REDACTED]

Hi @chameleonweb

Local Guides contributions (reviews, edits, points, and photos etc.) made from one Google account can not be transferred to another Google account. I’m unsure if 360 images are handled the same way, but I would expect so.

Please see my post
Do you need to change your email address?.

Best of luck (you will need it)
Morten

PS: Please be informed that support for Google Streetview is no longer available here on Connect. Learn more in this update by Googler DeniGu: Questions about Street View? The new 360 help center mentioned in DeniGU’s post might be worth checking.

Thank you, it appears that nothing is lost other than logging into the account on the APP.

@chameleonweb

Are you not aware that the Streetview app will cease working?

That might explain what you are experiencing.

See this update (only available to trusted photographers)

Cheers

Morten

Hi @chameleonweb ,

In addition to the useful advice shared by @MortenCopenhagen , I would like to let you know that I removed the email addresses you shared in your post. We strive to protect yours and other Local Guides’ privacy and safety.

Please take a moment to review our community policy and check these useful tips on using this community before posting.

I also want to let you know that I will change the topic of your post to How-tos to keep Connect organized. This is the place where you can ask questions, share tips and feedback about Connect and the Local Guides program.