Does anyone know how long it takes for your account to be investigated regarding reviews and photos not going public?
I’ve submitted my details on the Google Form [here] several months ago (Feb 2023), including follow-up form completions just in case the first one didn’t go through properly. I’ve also emailed to a Local Guide email address which I’ve had correspondence with on a similar issue.
I’m continually adding new reviews, but the last >200 have not gone public at all. These reviews have been checked against policy, and in my own opinion do not violate a single Local Guide/Google Maps rule, but still none of reviews will go public.
Unfortunately I had a similar issue for >12 months last year, including 6 months being banned (for no reason at all). Whilst we would all love a Google Maps pin or socks, many of us are doing this for the satisfaction of contributing, which is becoming every more challenging with this ongoing ‘shadow ban’ issue.
@InaS , @AngieYC - Are you able to advise / help at all? (thank you in advance!)
I took a look at your profile and found that you have added 1423 reviews and only 1184 of them are public, and your latest public review is from “2 months ago”.
I’m also patiently waiting (which is pretty hard) for more than 3 months now to get all my reviews released.
Hopefully, the Google Moderators you tagged will take some action on this.
Just want to add to it ive noticed a couple of mine from today havent either I wonder if the “Undefined or invalid parameter - num_points” bug is related ?
Thanks for reaching out. We would kindly ask you to fill out the form every time you notice your reviews/photos are private. Please allow a minimum of three weeks from the submission of the form for the relevant teams to do their investigation. Rest assured that they check everything.
It’s been >3 months, and I’ve submitted the form several times already.
I’m adding more reviews each week (although motivation is starting to dwindle…), but nothing is going public at all (nearly 250 reviews not public now…).
Should I just keep submitting the form every week, or?