03-17-2018 12:55 PM
Hi All,
I Hope someone can shed some light on this, its very annoying, I am currently working with a client of mine, Quest for success Ltd, Their actual address is Unit 1 Chambers Business Centre, Chapel Rd, Hollinwood, Oldham. OL8 4QQ and not in Newhey with the incorrect marker location, when i try to change the address it just comes up with invalid or server error !!!
03-17-2018 01:04 PM
03-17-2018 01:12 PM
Hello @pcpuk,
Local Guides is a program for individuals only. We cannot help with a company you are representing.
You should also be careful to ensure that your involvement with the program is just your personal edits, reviews, etc.; and not any related to your own business. This is not to say you can't make edits for your clients; but such edits can't be brought here. In any case, most edits to your clients should likely be done via their Google My Business account rather than via your personal account in Maps.
The best way to correct the marker location would be to claim the business via GMB. In this case I see that's already been done; you're likely having issues because you're trying to move it using you personal account but your client as confirmed via the GMB dashboard that they are located where it is currently. Please make your edits via GMB, and if you have issues they do have support you can contact plus their own forum.
Due to the volume I receive, I do not respond to unsolicited private messages