@mattias A member of the team will have to look into your account and will be in touch privately via email. Please expect an email from the team within the next 5-7 days. Thank you for your patience.
Note: Due to the volume of private messages Googlers receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!.
First of all, please check if the Drive Space entry is listed under your Level 4 section in your LG account homepage or not. www.google.com/local/guides/home
If the Drive entry is not listed, then you can mention / tag our LG Moderators so that they can help you.
If the Drive entry is here, but not Redeem Link, then it can be due to the Redemption Windows (30 days upon reaching Level 4) is missed. In this case, even our LG Moderators might not be able to help you.
there is the Drive entry, but no redeem link. so i lost my opportunity to have the benefit? i can't recall any communication regarding the Redemption Windows, am i correct?
Hi @mattias, do you remember specifically in the summer when you became level 4? Did you get any email about it? If it has past 30 days, unfortunately you will not be able to redeem it anymore.
I definitely reached level 4 before the policy change. I have read the change in the storage benefit from 1Tb to 100Gb and i've posted many reviews. But, again, i haven't received any email that can prove this accomplishment.
@mattias The Drive storage offer is for Level 4+ Local Guides where Drive storage is available. If you're a new Level 4 Local Guide, the code is available to you by visiting https://www.google.com/local/guides/home while signed into your Local Guides account. You must redeem your credit within 30 days of reaching Level 4.
You can learn more about this and the Local Guides program in our official Help Center.
2022
