07-09-2016 04:40 AM
This is a mail from my Czech friend's profile - https://www.google.cz/maps/contrib/104911702561324010101
Hello,
09-21-2016 11:45 PM
SolutionHi everyone. I posted an update yesterday about those who may be seeing a loss of points in the past week. Please see this post which will be updated once the bug is resolved. Thank you!
07-11-2016
07:10 AM
- last edited on
07-14-2016
07:28 PM
by
Corrie
Hi @Anonymous Seems like we need to get more information from your friend in order to better understand where the points are missing. The missing points could be due to the content policies (https://goo.gl/797AF2) among other reasons. Could you ask him to email us at local(dash)guides(at)google(
08-02-2016 09:20 PM
Hi
I'm curious to know whether you missing points was ever resolved.To day I noticed a loss of points on my count.We can post these questions but does it do anything to correct the problem.
Rusty.
08-03-2016 01:12 AM - edited 08-03-2016 01:12 AM
For those missing points, try and check if any of your reviews have been marked as private. Easiest way is to go to your Google+ profile page on web (make sure you're on classic/old mode!), then go to the 'Reviews' section. Look at the reviews one by one and see if any of them are marked as private. If that's the case, try adding more sentences to the review by adding more info, then save it again.
If that still doesn't work, or not the case, your best bet is to email Local Guides and see if they can help.
08-23-2016 08:46 AM
Yesterday I reached 200 points. Today I've got 166 points. All points for added and edited places are gone. I really worked hard to get to level 4 therefore it obviously is very disappointing when 34 points disappears as soon as you get there. 😞
/Samuel
08-23-2016 10:54 AM
Hi @SamuelS, we are aware of this and we are looking into it as we speak. Thanks for your patience.
08-24-2016 08:36 AM
@SamuelS can you confirm if the problem has been solved? It should be, at least 😉
08-24-2016 08:38 AM
Solved 🙂