Reviews on goggle maps views have gone to 0

[Manj80]

Hi Shirly

Thank you for reply.  I am using iOS version 12.0 on iPhone 7.  I recently installed iOS 12.0.  

I am using google maps version 5.1.

[Shirley]

Thanks for your details @Koby. I have reported it to the team. Not sure if it is backend maintenance or a bug but either way, they'll review into it. 🙂

[gsemprun]

Why disappear > 150.000 views of my reviews ?

[arifkhan]

Hi Team,

Off late i have seen the views on reviews getting disappeared mysteriously. Like Day before yesterday from 1,28,937 count on views was showing as 0.

I posted couple of reviews yesterday and could see the counter starting from 1 and reach up to 37. Again today the count has been reduced to Zero. 

The last quantitative data i have on my reviews is via mail received from Google Maps on 29th. Currently i have 225 reviews with 143 likes however the views still showing as 0.  I could see one more guide has faced the same issue and shared it in our Bangalore whatsapp group as well. 

Can you please look into it. 

Regards,

Arif

[GeorgesHR]

Hello @gsemprun,

This is something we are currently investigating. Please stand by for more information to follow soon.

[KlaudiyaG]

Hi @Tom007,

Thank you for bringing this to our attention! We are aware of the problem and are currently investigating it.

To keep things organized, I moved your post in the official thread.

[Ivi_Ge]

Hello @arifkhan,

Thank you for reaching out. 

This is something we are currently investigating. Please stand by for more information. I am going to merge your post to Known Issue: Zero views on reviews.

[VasT]

Hello @gsemprun,

This is something we are currently investigating. Please stand by for more information to follow soon.

I will merge your post to Known Issue: Zero views on reviews thread.

[arifkhan]

Sure. Thanks Much. 

[arifkhan]

Sure. Thanks. 

Regards,

Arif