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BeppeRoncari
Level 4
Level 4
‎07-06-2018 06:15 AM

‎07-06-2018 06:15 AM

How to receive alerts when new photos or videos are uploaded on Google Business

Hello, I work for a media agency and I have an issue with one of our clients, a supermarket chain.

We manage Google Business for them. They have multiple locations (more than 100) and I can not find a way to receive a notification/an alert when someone uploads a photo or a video on one of their locations on Google Maps.

It seems I can only get alerts for their reviews, not for visual content, and that is a real issue, as people have been uploading offending content in visual form.

Can you help me, please?

Italy
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2 comments
KlaudiyaG
Former Google Contributor
Former Google Contributor
‎07-06-2018 07:12 AM

‎07-06-2018 07:12 AM

Re: How to receive alerts when new photos or videos are uploaded on Google Business

Hi @BeppeRoncari,

 

Connect is a place where people can share their travel tips, discuss photography, organize Meet-Up etc. All business related questions or issues should be redirected to the Google My Business Community Forum or you can reach the GMB team by clicking on the Contact us button, which can be found in the top right corner.

 

Thanks

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

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NadyaPN
Former Google Contributor
Former Google Contributor
‎07-06-2018 07:17 AM

‎07-06-2018 07:17 AM - edited ‎07-06-2018 07:20 AM

Re: How to receive alerts when new photos or videos are uploaded on Google Business

Hi @BeppeRoncari,

 

In addition to @KlaudiyaG's helpful tips, I'd like to suggest you to find instructions about managing your Google My Business notifications in this article.

Due to the volume of private messages Googlers receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!
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