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Level 8

Add Name Error

Since today I'm having an issue with The Contribute option in maps, I'm trying to add a rating to a new place that I visited days ago, immediately as I do it a notification appears telling me that my name is missing from my account information and that I can add it at that moment.

 

But when I select the option to add name, I'm redirected to my account profile where my name appears just fine, and I haven't done any change in this regard I months.

 

Can somebody please help me?

 

Add nameAdd name

 

 

 

 

 

 

Dominican Republic
6 comments

Accepted Solutions
Level 9
Solution

Re: Add Name Error

@Nehemoth Not a big problem my dear.

Let me assist you about it.

Open all browser and and cell phones where you logged in. Remove or log out from every where.

Phone: Open settings 

Go to accounts

Remove google account.

Switch off your cell

Turn it on

Open Play store 

login here.

I'm fully sure your will be solve.

 

Because i faced the same.

 

Keep smile.

Google Maps and Chrome Product Expert.

Always use @ before name to tag anyone on the Connect.

View solution in original post

Level 8

Re: Add Name Error

and of course I was able to set the rating and published a review from my PC without this nonsense

Level 9
Solution

Re: Add Name Error

@Nehemoth Not a big problem my dear.

Let me assist you about it.

Open all browser and and cell phones where you logged in. Remove or log out from every where.

Phone: Open settings 

Go to accounts

Remove google account.

Switch off your cell

Turn it on

Open Play store 

login here.

I'm fully sure your will be solve.

 

Because i faced the same.

 

Keep smile.

Google Maps and Chrome Product Expert.

Always use @ before name to tag anyone on the Connect.
Level 8

Re: Add Name Error

Hi @deepakjhic

Thanks and double Thanx for the great answer.

 

You have a great day.


@deepakjhic wrote:

@Nehemoth Not a big problem my dear.

Let me assist you about it.

Open all browser and and cell phones where you logged in. Remove or log out from every where.

Phone: Open settings 

Go to accounts

Remove google account.

Switch off your cell

Turn it on

Open Play store 

login here.

I'm fully sure your will be solve.

 

Because i faced the same.

 

Keep smile.


 

Level 7

What is this?

Screenshot_2018-01-25-19-16-23.png

 

 

Former Google Contributor

Re: What is this?

Hello @PasinduSandaruwan,

 

As solutions may vary, I recommend visiting one of these topics:

Thanks!

Georges 

Please consider reading this post before sending me a Private Message - Private Messages and Google Moderators
Level 5

Re: Add Name Error

Thanks, it's working 👍