08-04-2017 04:30 PM
Dear all. My timeline data suddenly disappeared for 2013 and 2014 years. For example I checked the day when I moved from on ecity to another (I remember this day pretty clear and I reviewed i thoroughly some months ago. Now all objects are deleted and replaced by "Movement" (please see screenshot)
08-04-2017 05:46 PM
Hi @Kavadera I moved your post to the Feedback and Feature Requests board as it is more appropriate in this section of the forums.
Can you please try the steps below to check if that helps? Please ensure Google Maps app is updated to the latest version on mobile device.
On computer:
On mobile device:
If the above does not help, then please share the below information to help resolve the issue:
Thank you.
08-05-2017 12:27 PM
Hello, Atsukot.
Thanks for reply.
Unfortunately restarting doesn't help.
1) I've noticed it yesterday and wrote here immediately
2) I am accessing Google Maps both on computer (Windows 10, Google Chrome) and on mobile device (Huawei Nexus 6P, Android 7)?
3) The timeline data links to Google Maps object disappeared for 2013-2014 years. More recent days are completely safe. Also as you can see from the screenshot all walking and driving information is also OK, only object links have disappeared.
08-07-2017 12:17 PM - edited 08-07-2017 12:21 PM
Hi @Kavadera I was going to refer you to Google Maps Help Forum, but I found that you are already communicating with the team. That’s awesome! Hope they can solve your timeline issue soon.