Selecting languages on LG connect using a mobile device

[IlankovanT]

I was trying to translate a LG content post to Tamil and got only a certain selection and I couldn't scroll beyond the alphabet "H" to reach "T" and to select Tamil. Then I asked one of my friend siting next to me whether he could do that on his iOS. He also faced the same issue. There is no way to scroll along the languages. We see only what is shown on the first screen. Did anyone else face the same issue while selecting your language from mobile?

@Corrie can you check this.

[IvanLondon]

@IlankovanT Hey, you are right, this seems to be a bit of a bug. I've tested this also both on an Android and iPhone and getting the same bug.

[Corrie]

@IlankovanT @IvanLondon Thanks for reporting this. We will investigate the issue. 

Can you provide additional detail on the device you are using and the browser/version? That will help us troubleshoot. Thanks!

[IvanLondon]

Hi @Corrie hope you are keeping well.

Sure, I did my testing on 2 Mobiles:

- Samsung A3 (2016), Android 6.0.1, Chrome 57.0.2987.132

- iPhone 6, iOS 10.3.1

Thanks,

Ivan London 

[IlankovanT]

@Corrie thanks for the quick reply on this.

Phone: Pixel

Android version: 7.1.2

Chrome Application version: 57.0.2987.132

[LucasKellermann]

Same problem here...

 Phone:

LG Nexus 5x - Nougat 7.1.2

I was reading the Google Policies page and I found out that choosing languages works very well. 

It's a suggestion for Connect.

 Thanks for the attention,

Best regards!

😉

[JeslynL]

Thank you for reporting, @LucasKellermann. The team is still investigating and will resolve this problem as quickly as we can.